Omtaler (755)

Samlet vurdering
4,7
Antall per vurderingsnivå
  • 86 % av vurderingene er 5 stjerner
  • 6 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 6 % av vurderingene er 1 stjerner
18. oktober 2021

I used this app to discount each customer group. This app is really useful and the customer staff is really kind. They always do their best when I require or ask something. (The staff name is Kay in my case) I super recommend this app!

KFOOD-DW
Australia
4 måneder bruker appen
Orbit svarte 19. oktober 2021

Thanks so much for this review! - Emily, Support Lead

Redigert 21. april 2022

We use WC to create a VIP shopping area on our D2C website. The app is easy to use and install. I do wish there was greater flexibility in pairing discount codes with WC discounts, but I believe those problems stem more from Shopify limitations than the app itself. Customer service is top-notch. They have been incredibly friendly and helpful, and have done everything from implementing small customizations to work with our website's theme to larger patches and bug fixes.

EXPED USA
USA
4 måneder bruker appen
Orbit svarte 11. januar 2022

Thank you so much for the kind words! I'm glad to hear everything is working so well for you :) - Emily, Support Lead

24. mars 2021

We love using this app and appreciate the amazing customer service from Pixel! Personally, I have used wholesale for several stores and have always had a great experience

O3NC
Canada
4 måneder bruker appen
8. juli 2021

Works really well for what I need to do. Support is beyond helpful. I really appreciate Rob and his team for their fast and accurate work to get the app to work perfectly with my theme!

Stren-Flex®
USA
4 måneder bruker appen
Orbit svarte 20. juli 2021

Thank you so much for your review, and I am happy to hear that you love our support! I will pass your kind words on to Rob and the team. - Rosie, Merchant Success

27. september 2017

It's a great APP and wonderful support! Thank you guys a lot!!! I am happy to use your APP in my business.

Balisnake
Indonesia
4 måneder bruker appen
18. april 2023

Great app. We have downgraded from Shopify Plus, and our primary concern was how we would process wholesale orders. B2B Wholesale club has perfectly sorted this—also, huge thanks to Kay at the support desk and her speedy response time.

LittleLamb
Storbritannia
4 måneder bruker appen
Orbit svarte 18. april 2023

So glad to hear you were able to find a solution with us! - Emily, Head of Support

8. januar 2016

Very useful App - works well

Had inital problem when learning how to use the App so I contacted the developer

Immediate response and we had a great session on Skype sharing my screen and talking through my problem

Excellent App & Excellent support

.

Greenvits
Storbritannia
4 måneder bruker appen
1. mars 2016

The support was great - always willing to help with detailed explanations. This app uses percentages to get the wholesale price, but we do not use percentages for our wholesale pricing, so we had to enter like 46.6777758234876% to get the correct price, and it took a few passes to get it right. That's the only thing that caught us by surprise, but they came through with great support every time and the app worked exactly like it was supposed to. WAY better experience than the "Customer Pricing" App which was a total disaster.

Wula Drum
USA
3 måneder bruker appen
1. april 2017

Great app! Does exactly what it says on the tin, set up was relatively easy and the support is second to none. Highly recommended!

Waist Shaper Wales
Storbritannia
3 måneder bruker appen
Redigert 23. april 2019

I selected this app for our Wholesale portion of the website. It hasn't worked correctly yet (installed at least 2 weeks ago) and despite reaching out to the team with screen shots and proof of mistakes the developers insist its perfect. I've disappointed and frustrated wholesale customers and lost sales. Now I've got to remove the app and start over. Save yourself time and money and pick someone else. I even reached out to the HR dept to try to get someone's attention. Horrible customer service and an app that doesn't work.

Hotaling
USA
3 måneder bruker appen
Orbit svarte 23. april 2019

Sorry to hear you're having trouble! It appears our support team has sent you several emails without a response. Could you check your spam filters to see if our messages are getting lost? We would love to help you out and get the app working for you as quickly as possible. Thanks.