Omtaler (750)
Raffiner
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Etter vurdering
Supple support is always willing to help, and their support is always quick to respond. I have been very pleased with this app and the features it has provided.
I've used this app on multple storefronts to successfull solve the wholesale side of our retail shops without having to spend thousands on Shopify Plus. Recently had a small installation issue on a new storefront and Kay from support fielded and solved my issue quickly and attentively. I very much appreciate the timely responses and willingness to make sure things are working as intended.
Thank you so much for this positive review! I'm so glad you had such a good experience! - Emily, Head of Support
Amazing support team! They did help me setup the app and it works perfect! Simple but perfect app for my B2B shoppers!!!
Thank you so much!! - Emily, Head of Support
Easy to setup and they have amazing customer support. They responded and solved the encountered problems extremely quickly.
Thank you!! - Emily, Head of Support
We just switched to supple's wholesale app and are happy to not be using product variants for wholesale prices!
I cannot install this app on my theme. Customer support is slow. No chat is available. I tried to reach out by e-mail but the answer is not coming. I wasted an entire day trying to install this app.
Hi! I'm sorry to hear you had trouble getting the app installed. Looks like we had a few emails back and forth before you uninstalled. I've followed up now to get you sorted out, please check your email and respond ASAP! - Emily, Head of Support
Nothing is standard. Besides a standard to high fee (compared to competition), everything is extra. Minimum quantities? $100 extra. Custom prices per product? $100 extra. Volume discount? Guess what? Yep, $100 more. Net terms? Don't say it. Yep, $100 more. Quick order from? That's only $40. So in order to use the app in any functional form, I need to pay over $400. That's a hard pass.
The customer support was extremely helpful. I needed to accomplish something that was not natively available in Shopify and the USO app allowed me to do so.
Thank you for leaving this review!! - Emily, Head of Support
浏览器直接卡死了，点任何菜单或地方都直接无反应。正在寻求帮助，但不知道该怎么解决，看着功能挺好的，我也非常想使用，可是安装之后仅仅只是加了一个discount，在想试用其他功能就完全点不动了，而且我尝试了很多次都是如此。
I'm so sorry to hear you had trouble with the app. Our records indicate this was an error on Shopify's end. I've reached out to you via email with more information, please check and respond ASAP! Thanks! - Emily, Head of Support
The app performs changes to your theme.
If you have the free Shopify themes maybe its ok. For the paid and advance themes you better STAY AWAY! they make changes to your theme that effects the load speed and performance. can't remove their changes so be aware.
I'm sorry to hear you're frustrated. This isn't true—you absolutely can remove the code from our app. In fact, we'll remove it for you. Please feel free to reach out to us if you need assistance with this! - Emily, Support Lead