Omtaler (767)

Samlet vurdering
4,7
Antall per vurderingsnivå
  • 86 % av vurderingene er 5 stjerner
  • 6 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 6 % av vurderingene er 1 stjerner
12. juli 2024

Alex was extremely helpful. He communicated very clearly and fixed my problem without having to change much of my code. Minimal changes keeps all my old code working well, but the glitch he fixed, he fixed quickly and then was very patient with me as I tested different browsers and situations to make sure everything was still running smoothly.

notofthisworldiconsandbooks.com
USA
Over 6 år bruker appen
Orbit svarte 15. juli 2024

I'm so glad to hear Alex was such great help to you. It means a lot to have such positive feedback about my team. Thank you! - Emily, Head of Support

13. august 2024

Been using this app for several years now. It works as advertised, and the customer support is amazing. We have over 3000 products on our website and hundreds of dealers.

PCI Race Radios
USA
Over 6 år bruker appen
Orbit svarte 15. august 2024

Thank you so much for this review. It really means a lot to us! - Emily, Head of Support

1. juli 2024

We had a small issue with something we had done so contacted support through their chat. Kay was quick to respond and very helpful. We had our issue fixed in no time at all. Very impressed with their service, Thanks again.

biancalorenne.co.nz
New Zealand
Rundt 6 år bruker appen
Orbit svarte 4. juli 2024

Thank you for this review! So glad to hear Kay was a great help to you, I will pass this feedback along :) - Emily, Head of Support

13. juni 2024

This app has and is very useful for our store because it opens up functions that Shopify doesn't offer naturally. We have been using this app for over a year, and every time we run into issues or have questions, they have always helped us out.
With chat integrated into their app, the response time is quick and professional. I recently got help from Kay about their product visibility feature, and I can't wait to get started and explore how we can best utilize this additional feature.

Stuart Alexander & Co
Australia
Rundt 1 år bruker appen
Orbit svarte 17. juni 2024

Thanks for sharing your experience using Wholesale Hub to run your wholesale business. I love to hear that you've enjoyed our Live Chat support, and are getting started with taking advantage of our Product Visibility feature for built-in access control.

- Danny, CEO

29. juli 2024

If we could give more then 5 stars we absolutely would! Working with B2B and Orbit was an amazing experience! Our process of changing from Squarespace to Shopify was a challenging one and creating exclusive rules / options for our wholesale buyers was made so easy by the staff. We spoke with several members over the course of the process and everyone was able to pickup right where the previous member left off. This allowed for no down days in between our endless questions and need of support. Again we cannot rave enough about this company and most importantly their employees. Kay, Jack, & Rob were amazing!

Wanderlust Hats & Apparel
USA
27 dager bruker appen
Orbit svarte 31. juli 2024

WOW, I cannot thank you enough for this review!! I think this is the best one we've ever seen. I'm so glad you had such a great experience, thank you so much for taking the time to share it! - Emily, Head of Support

20. august 2024

Excellent App. Does everything that I need it to do in order to run my wholesale business on Shopify. The support is excellent as well. Always responsive and helpful.

LTW Supply
USA
5 måneder bruker appen
Orbit svarte 22. august 2024

Thank you!! - Emily, Head of Support

28. juni 2024

I highly recommend the app and customer services are 10 out of 10, Sara was very fast with a friendly response

AE CAR
Storbritannia
Over 5 år bruker appen
Orbit svarte 2. juli 2024

Thanks so much for using our app for 5 years! I'm glad you had such a positive experience with our support team :) - Emily, Head of Support

6. august 2024

The B2B Wholesale Hub support team is super efficient and prompt in assisting with troubleshooting! Thank you for making the experience so wonderful x

Emma Kate Co
Australia
Over 6 år bruker appen
Orbit svarte 8. august 2024

Aw this review is so kind, and very much appreciated! Thank you! - Emily, Head of Support

2. juli 2024

Top Marks for Alex, he helped me with the net terms features and provided excellent answers to all my queries

My Car Cleaning
Storbritannia
Nesten 2 år bruker appen
Orbit svarte 4. juli 2024

Thank you for this review!! I really appreciate it :) - Emily, Head of Support

22. juli 2024

App does what is required... giving us the ability to provide trade and discount pricing. We had a couple of issue upload .csv file with trade pricing but the customer service was super quick at advising us how to do this

Avoca Interiors
Australia
Rundt 1 måned bruker appen
Orbit svarte 25. juli 2024

Glad to hear we were able to get everything sorted out for you!! - Emily, Head of Support