Recensies (652)
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I've had a really great experience working with the customer service and developers of this app. I encountered an error in one instance of my usage of the app and reached out to their team. Over the course of a few days, with daily communication, they diagnosed the problem and resolved the issue. I'd like to personally thank my contact Rob for the great communication. I use this app in combination with another app, to allow pricing overrides that can be applied to individual accounts; much similar to pricing tiers but with a larger bandwidth of flexibility.
Thanks so much for this review! I'm so glad to hear that Rob's support got you sorted out. :) - Emily, Head of Support
Actually this has several precise specification, so you can do many thing as you imagine. Also you can get very kind support. no warries.
Thank you for the kind words! - Emily, Head of Support
I had a few issues integrating with other apps, but the Pixel Union team are quick to help and once the issues had been resolved I am able to use the app to its full potential!
I find it somewhat challenging to find good third-party apps that align with my business strategy and offer the necessary functionality. However, the team at Orbit has made this process much easier. They quickly understand any issues I encounter and find workarounds to address my immediate concerns. Great partner to have!
I'm so glad to hear we were so helpful and eased the process for you!! Thanks for leaving this review :) - Emily, Head of Support
This is app is great with a very knowledgeable team to support. Some basic features which would be useful need to be paid for, however the capabilities are there.
I'm working with the APP for 8 months now, and very happy with the function, there are two function that I would improve, but as overrule, couldn't find a better app.
Oren
Thanks so much for this review Oren! - Emily, Head of Support
Apps working well, bit sticky to get going but support have been helpful with working through installation and issues (auto rounder on the carriage price so we couldn't select say £6.95, had to choose 6 or 7). Hoping to stick some traffic through the NET30 system shortly.
Super Support, sehr kondennfreundlich und hilfsbereit. Einziger Punkt - die Nutzeroberfläche könnte noch intuitiver gestaltet werden
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This app solved the issue of needing to have different price levels for various customers. We used this app in conjunction with an auto tagging app so our customers are automatically tagged when they create an account. Once logged in the see their correct prices using the Custom Prices part of this App. Custom and Technical support has been very good. We are very happy with this app and solved our issue of needed at once various customer levels of pricing on each item on our store.
Thanks so much for sharing! Happy to hear it :) - Emily, Support Lead
So far it is working ok but it is too early for us to have a final opinion. Our customers seem pleased and that is the main priority.