Recensies (652)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 86% recensies zijn 5 sterren
  • 7% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 6% recensies zijn 1 sterren
Bewerkt 9 november 2020

It has been a slow process of fine-tuning this app exactly as I want, but things are looking great! Previous to installation, I thought it was impossible to run wholesale and retail orders through one website, but Wholesale Club has proven me wrong! I signed up for the Premium Onboarding program which was a great investment: Emily and Sarah were incredibly helpful and patient with me as we worked through the steps of establishing a wholesale side of our site and figured out the necessary customizations. Despite some limitations to the customizable elements (ie: regarding shipping costs), the support team is helpful at suggesting and assisting with work-arounds. Considering that there is no app that will be 100% perfect for all online stores, Wholesale Club provides a great option for anyone hoping to offer a customized shopping and checkout experience to specific groups of wholesale customers.

Sa Boothroyd Gallery
Canada
Ongeveer 2 maanden gebruiken de app
15 oktober 2020

Wholesale Club App does what it says. We now, basically have 2 websites with the same URL...!! One is open to the retail public and the other is password activated for our B2B customers only - a lovely private area for our VIP's. I struggled initially with the set-up, however, I opted in for their Premium On-Boarding support for a one time fee and had awesome Tech support via email. Thanks to Sara and James for their support and patience. Champions :)

GREEN HEMP AUSTRALIA
Australië
Ongeveer 2 maanden gebruiken de app
31 maart 2023

It took a lot of time to work around the app to get it to work. I'm still testing so I can't say yet. But this review, I give 5 star for the great customer service by Kay! Kay has been super helpful and answered all of my questions very promptly. I always see people review about these things but this is the first time I ever connected with such an amazing CS.

I dropped 1 star because it's pretty difficult to set up the thing and testing took a lot of effort..

I'll be back to revise the review if the app itself fails me. :X

RJ Legend
Verenigde Staten
Ongeveer een maand gebruiken de app
Orbit heeft geantwoord 3 april 2023

Thanks for this review! I hope everything continues to go smoothly :) Please reach out to support@orbitapps.com if you run into any issues going forward! - Emily, Head of Support

20 april 2023

It has taken some doing to get everything working properly, but Paige from Orbit help has been very helpful in shepherding coding fixes through the process. Hoping to launch tomorrow!

We especially like the ability to use Wholesale Club on POS.

Halter Ego®
Verenigde Staten
27 dagen gebruiken de app
Orbit heeft geantwoord 20 april 2023

Thank you so much for this review! I'll be sharing this feedback with Paige as well :) - Emily, Head of Support

15 november 2020

We wanted to use this app on our website to provide wholesale pricing on certain styles. However, we will not be able to show wholesale only styles on site, another app will be needed to filter this through. We did not end up going ahead with Wholesale Club but their customer service was great and very helpful. (Thanks Rob!)

MVN
Australië
26 dagen gebruiken de app
16 maart 2017

I asked the world of this app, and I got more than expected. We had some very specific trade pricing requirements for our website - some customers getting some discounts on some specific products. It took a while to get it all set up correctly (1,500+ SKUs!) but we're very happy with the results.

The only place that this didn't quite work was when combining it with other kinds of discount apps such as bundles ad 3 for 2 type deals. But this was not a dealbreaker and Wholesale is still the best solution for our store.

Many thanks to the support team!

Khrfloorsanding
Verenigd Koninkrijk
22 dagen gebruiken de app
23 januari 2024

The app does not work with Shopify Bundles, which is a bummer since we intended to have bundles available for wholesale customers to purchase. However, the app's support team responds extremely quickly and has been very helpful to us so far! The app does everything else we need it to do - automatic discounts to specific collections for customers with a specific tag and hides products/collections from view for retail customers.

DivaDance Shop
Verenigde Staten
19 dagen gebruiken de app
Orbit heeft geantwoord 25 januari 2024

Thank you for sharing this feedback. I've passed it along to my product team to review your notes about Shopify Bundles! - Emily, Head of Support

10 februari 2021

We needed a solution for wholesale pricing on POS Channel, and this Wholesale Club can do very nicely and well integrated. I'm only giving it 4 stars as we originaly wanted to use it for our Online Shop as well, but it does not work with our theme. So we ended with another solution for that part.

CarCare Freaks - Bilpleje & Tilbehør til Entusiaster og Professionelle.
Denemarken
19 dagen gebruiken de app
12 februari 2020

This app works as advertised and made adding customer pricing groups very simple. The real standout was the customer service provided by Pixel Union. Initial installation was complicated by a previously installed app and Pixel Union was very responsive and helped get everything fixed as quickly as they could.

The one area for improvement I see is the integration with Shopify POS. The discount is not automatically applied and it can take some time for it to process the prices for each customer group. It does work though and it's the only app offering such a option at all.

I would highly recommend Wholesale Club to anyone looking to add custom pricing to their website.

Shrewd Archery
Verenigde Staten
14 dagen gebruiken de app
Bewerkt 14 mei 2019

Install process had it's hiccups, but we were able to make progress once customer support got involved. We're happy with the product so far!

Hippy Feet
Verenigde Staten
12 dagen gebruiken de app