Recenzje (747)
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Had an issue with wholesale clients stalling and getting an error message on check. Chatted with Alex and he fixed the issue right away.
Big thanks for your review! We're happy to know everything's working smoothly now.
- Will, Head of Development
Wholesale Club has been very good and straight forward for setting up and streamlining out B2B. There are a few more custom discount features that we'd like to be able to use but we communicated this to the Orbit team and they seemed to seriously consider them for future addition.
The customer service has been great! Very fast to respond and sort out any bugs.
Thank you so much for this review! I am glad to know that our desire for feedback and opportunity to grow is clear to our merchants :) - Emily, Head of Support
This app is very useful for stores that need wholesale accounts on their site but cannot use or upgrade to Shopify Plus.
They are quick to respond using their chat directly integrated to the app. Alex was quite helpful and ensure to help you resolve any issue to the best of their ability.
I super appreciate this review, thank you for sharing!! - Emily, Head of Support
This app has and is very useful for our store because it opens up functions that Shopify doesn't offer naturally. We have been using this app for over a year, and every time we run into issues or have questions, they have always helped us out.
With chat integrated into their app, the response time is quick and professional. I recently got help from Kay about their product visibility feature, and I can't wait to get started and explore how we can best utilize this additional feature.
Thanks for sharing your experience using Wholesale Hub to run your wholesale business. I love to hear that you've enjoyed our Live Chat support, and are getting started with taking advantage of our Product Visibility feature for built-in access control.
- Danny, CEO
This app was the solution we needed to offer multiple price tiers for B2B sales. After many months we discovered a bug on our site and their team figured out the problem and fixed it within a day. I am gratified to be working with a company that knows how to support their customers!
Thank you so much! I appreciate your kind words about my team! - Emily, Head of Support
App works great and their tech support is amazing! Very quick to respond and get any issues I have (usually my own doing), resolved.
Appreciate the kind words and the review! Glad we were able to get everything sorted in short order.
- Will, Head of Development
Wholesale Club is easy to use and they have a great customer support team.
Thank you so much for this review! I really appreciate it :) - Emily, Head of Support
Very fast and efficient service, won't leave until all problems are fixed.
I really appreciate you leaving this review, and the acknowledgment of the commitment our team has to solving problems! Thanks :) - Emily, Head of Support
Works well and support is responsive as needed. WIth 3 years experience is=t has certainly served its purpose with ease.
Thanks for using our app for 3 years! We're happy to have you :) - Emily, Head of Support
Easy to use app that has worked well for our business. Customer support is great– the team has been quick to respond and help solve any issues.
I really appreciate you sharing this! Thank you! - Emily, Head of Support