B2B Wholesale Hub
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Using this app for years. Best service and works great.
Very quick and helpful support. The team responded fast and handled everything in a professional and friendly manner. Thank you!
Thank you so much for this review! - Emily, Head of Support
Expensive and leech-like
Hi, I'm sorry to hear you've had such a negative experience. I've sent you two messages over the past few weeks about this - hoping I can change your experience. Looking forward to hearing from you! - Emily, Head of Support
Fast detaield responses to questions. We love the feature of being able to set a price for wholesale we do not use the percentage option we use the price. The app is easy to navagate. Recommend adding to your store.
Thank you!! - Emily, Head of Support
Great App and the service is the best of any app I have ever used. After using them for years we launched a new theme and they were straight onto it with instant support to make sure everything was working as it should. Thank you B2B!
Wow I can't thank you enough for saying our support is the best of any app you've used! It truly means so much to me and my team! - Emily, Head of Support
We had an issue where our wholesale discount was not being applied consistently to every order. The support team at B2B Wholesale responded quickly, identified a conflict within our cart setup, and resolved the issue efficiently. Communication throughout was clear, and the feedback provided was genuinely helpful in understanding both the cause and the fix. Very pleased with the level of support and technical knowledge shown.
The only wholesale app you need. I have been using B2B Wholesale Hub for years now. They continually improve features, and the customer support is exceptional.
Thank you so much! - Emily, Head of Support
Thought we had some problems with the Wholesale Club app, their support is fast and efficient (thanks Jack, Alex and Emily) and helped us find out the actual cause (which was a Shopify update to the Markets settings). Do be aware that Shopify's in-built multi-currency stuff is not supported, so all your markets need to have the same default currency if you're selling to multiple countries. We use a separate 3rd party app called BEST Currency to display converted currencies to international customers, that does seem to mostly cooperate with Wholesale Club.
Update 2024-Aug-27 - had some minor issue with a discount code not automatically syncing. Contacted them and it was fixed in 10 minutes. 10/10 customer support
Update 2026-Mar-26 - Shopify broke stuff as they love to do, Jack fixed it very promptly.
It was my pleasure!! Thanks for leaving this review! :) - Emily
I’ve been using the B2B Wholesale Hub app for 10+ years and have never had a problem with it. Just recently I got a strange error message (which really turned out to be nothing), they responded to my questions immediately and fixed the little glitch. No down time for me EVER. It always a pleasure to use an app that is so well thought out, built well, functions so seamlessly and has such a great team behind it. I give it 5 stars and would, without hesitation, recommend this app to all who need a wholesale app!
Great app for wholesale, custom prices for different tags is great, wish the discount codes were still available but the app makes up for it. only small issue, uploading, csv can be tricky... for us it works great when using google docs, but so not much when using excel, (although this may be a "user error") Service is always excellent...
I appreciate you leaving this review! We pushed an update to our Custom Prices feature recently that resolves the issue with Excel, so you shouldn't experience this problem anymore! - Emily, Head of Support