Recenzje (771)

Ogólna ocena
4,7
Liczba recenzji z daną oceną
  • 86% ocen to oceny z 5 gwiazdkami
  • 6% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 6% ocen to oceny z 1 gwiazdkami
2 listopad 2023

This app has a lot to offer when trying to have different pricing based on who is logged in. Easy installation, and quick response if a tweak is needed for your particular theme. I recently moved from an old theme to a new 2.0 theme. This app worked pretty well but it had issues after implementation. Kay sourced the problem quickly and the reliability of pricing for each custom user was very good. Kay went out of her way to assist in some final tweaks with this new theme and explored why certain formatting was not as clean as I wanted. After work by Kay and team, it was shown to be a problem with one of my legacy apps, not WC. Stellar customer service!

Team Power Products
Stany Zjednoczone
9 miesięcy korzystania z aplikacji
Orbit odpowiedział(a) 6 listopad 2023

Thank you so much for this detailed review! I'm so glad to hear you've had such a positive experience, it means a lot to me that you took the time to share it. Thanks again! - Emily, Head of Support

Edytowano 18 czerwiec 2024

Setting up a wholesale arm as well as an internal system in it's entirety for a small business was a pretty daunting task for me. This app was the needle in the haystack. For what you pay, you get amazing and quick support. It does what it's supposed to at a fraction of the cost of other options. They keep up with Shopify updates. Could not give them enough praise.

Small Planes
Stany Zjednoczone
12 miesięcy korzystania z aplikacji
Orbit odpowiedział(a) 20 listopad 2023

Thanks so much for this review! Will pass the kind words along to Jack! - Emily, Head of Support

22 styczeń 2024

My recent experience with the B2B Wholesale Club app has been spent troubleshooting a small bug with their support team. Kay gave me quick and pleasant responses and was able to determine our issue and implement a solution within just a couple of email exchanges. Hopefully, we won't experience any more hiccups, but I know if we do, we'll have a speedy solution. Thank you!

Eagle Creek
Stany Zjednoczone
9 miesięcy korzystania z aplikacji
Orbit odpowiedział(a) 25 styczeń 2024

Thank you so much for this review! We're always here to help :) - Emily, Head of Support

19 październik 2023

They reply super quickly, are really patient, and are always ready to help fix problems. When there are challenging issues, they explain all the possible options you can do. They're awesome!

BUBULAND HOME
Australia
Około 2 lata korzystania z aplikacji
Orbit odpowiedział(a) 23 październik 2023

Thank you so much! - Emily, Head of Support

15 styczeń 2024

Great support when you run into trouble.
I feel very at ease knowing that I will be able to respond immediately.
I really hope that the processing after the decimal point will be the same as Shopify's rounding. I look forward to it.

Gluck und Gute
Japonia
5 miesięcy korzystania z aplikacji
Orbit odpowiedział(a) 17 styczeń 2024

I'm so glad to hear our support makes you feel at ease! We're always here for you :) - Emily, Head of Support

11 październik 2023

We’ve been using this app for 5 years. It’s been an absolute essential app for our business and I can’t imagine not having this. The support is responsive and helpful. Excellent people to work with.

Root Of Happiness
Stany Zjednoczone
Około 7 lat korzystania z aplikacji
Orbit odpowiedział(a) 12 październik 2023

Thank you so much for sharing!! - Emily, Head of Support

14 grudzień 2023

This app is great for automatically discounting for your wholesale customers! Customer service is great across both apps we are using in our store.

Karen Pryor Clicker Training
Stany Zjednoczone
Prawie 8 lat korzystania z aplikacji
Orbit odpowiedział(a) 3 styczeń 2024

Thank you!! - Emily, Head of Support

20 marzec 2024

Awesome! Great customer service and support!

StayFlush Motorsports
Stany Zjednoczone
Ponad 2 lata korzystania z aplikacji
Orbit odpowiedział(a) 22 marzec 2024

Thank you so much! - Emily, Head of Support

28 listopad 2023

Kay was fantastic in answering my questions, and going out of her way to help me export, upload, and fix issues.

WWW.GABEE.COM.AU
Australia
Ponad 5 lat korzystania z aplikacji
Orbit odpowiedział(a) 1 grudzień 2023

Thank you very much! - Emily

30 październik 2023

Great experience so far working with Wholesale Club app and with the Orbit team. App is easy to use and work well in the scope that we're looking for. The Orbit team is highly responsive and very helpful all the way. This app also works beautifully seamless through the Shopify POS environment. Recommended!

Silk Road Tea
Kanada
Około 2 lata korzystania z aplikacji
Orbit odpowiedział(a) 1 listopad 2023

Thanks so much for this positive feedback! I love your Angelwater tea :) - Emily, Head of Support