Recenzje (750)

Ogólna ocena
4,7
Liczba recenzji z daną oceną
  • 86% ocen to oceny z 5 gwiazdkami
  • 6% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 6% ocen to oceny z 1 gwiazdkami
23 grudzień 2023

Mind blowing customer support! The team helped us solve a number of issues even though they not were caused by the app it self.
Highly recommended supplier of apps :)

Orbit is a safe and sound supplier of apps, and really commits to make sure their customers get all the help they need.

Frivannsliv
Norwegia
4 miesiące korzystania z aplikacji
Orbit odpowiedział(a) 3 styczeń 2024

This is so nice to hear, I appreciate you sharing it with us! Happy New Year :) - Emily, Head of Support

Edytowano 18 czerwiec 2024

Setting up a wholesale arm as well as an internal system in it's entirety for a small business was a pretty daunting task for me. This app was the needle in the haystack. For what you pay, you get amazing and quick support. It does what it's supposed to at a fraction of the cost of other options. They keep up with Shopify updates. Could not give them enough praise.

Small Planes
Stany Zjednoczone
12 miesięcy korzystania z aplikacji
Orbit odpowiedział(a) 20 listopad 2023

Thanks so much for this review! Will pass the kind words along to Jack! - Emily, Head of Support

31 sierpień 2023

Always willing to help me sort any concerns out. Had issue installing onto new theme to ensure I had access to future shopify theme updates and they worked through it with me and we found a solution. Very happy to continue using this app, it's the most cost effective, whilst having all the flexible functions I require.

Lokk Stokk & Apparel
Australia
Ponad 2 lata korzystania z aplikacji
Orbit odpowiedział(a) 5 wrzesień 2023

I'm so happy to hear your experience has been so positive! Thanks for leaving this review :) - Emily, Head of Support

2 listopad 2023

This app has a lot to offer when trying to have different pricing based on who is logged in. Easy installation, and quick response if a tweak is needed for your particular theme. I recently moved from an old theme to a new 2.0 theme. This app worked pretty well but it had issues after implementation. Kay sourced the problem quickly and the reliability of pricing for each custom user was very good. Kay went out of her way to assist in some final tweaks with this new theme and explored why certain formatting was not as clean as I wanted. After work by Kay and team, it was shown to be a problem with one of my legacy apps, not WC. Stellar customer service!

Team Power Products
Stany Zjednoczone
9 miesięcy korzystania z aplikacji
Orbit odpowiedział(a) 6 listopad 2023

Thank you so much for this detailed review! I'm so glad to hear you've had such a positive experience, it means a lot to me that you took the time to share it. Thanks again! - Emily, Head of Support

7 maj 2024

私たちの、BtoBビジネスの売掛金の回収から自由にしてくれた素晴らしいアプリです。BtoCと同じ管理画面で対応できるので、在庫管理も一元化してできます。トラブル対応も素早く、日本との時差があるにも関わらず、素早い対応で感謝しています。

A-CLIMBING
Japonia
Około 2 miesiące korzystania z aplikacji
Orbit odpowiedział(a) 8 maj 2024

Thank you! - Emily, Head of Support

22 październik 2023

Have been using the app for nearly 3 years now for our wholesale site. Although it can be a little clunky at times, it works better than the other ones we tested when we were trialing other options. Overall I definitely recommend it as it has all the features we needed, such as allowing for discount codes and multiple wholesale tiers depending on customer tags with varying prices.

I'd give 10 starts to the support team, they are always very helpful and go above and beyond to assist.

Skin O2 Wholesale
Australia
Ponad 2 lata korzystania z aplikacji
Orbit odpowiedział(a) 24 październik 2023

Thank you for leaving this honest review! I really appreciate how long you've stuck with our app, and your acknowledgment of our support team. :) - Emily, Head of Support

28 listopad 2023

Kay was fantastic in answering my questions, and going out of her way to help me export, upload, and fix issues.

WWW.GABEE.COM.AU
Australia
Ponad 5 lat korzystania z aplikacji
Orbit odpowiedział(a) 1 grudzień 2023

Thank you very much! - Emily

25 lipiec 2023

Thought we had some problems with the Wholesale Club app, their support is fast and efficient (thanks Alex and Emily) and helped us find out the actual cause (which was a Shopify update to the Markets settings). Do be aware that Shopify's in-built multi-currency stuff is not supported, so all your markets need to have the same default currency if you're selling to multiple countries. We use a separate 3rd party app called BEST Currency to display converted currencies to international customers, that does seem to mostly cooperate with Wholesale Club.

Vorsprung Suspension
Kanada
Ponad 5 lat korzystania z aplikacji
Orbit odpowiedział(a) 27 lipiec 2023

It was my pleasure!! Thanks for leaving this review! :) - Emily

4 sierpień 2023

I needed some quick assistance troubleshooting some installation issues with B2B Wholesale Club. The live chat had an agent right away (Alex) and they were extremely helpful and friendly. They helped me through each step until we got the issue resolved. Great customer support!

MPG Sport CA
Kanada
Około 6 lat korzystania z aplikacji
Orbit odpowiedział(a) 8 sierpień 2023

So happy to hear you've been enjoying our live chat feature!! - Emily, Head of Support

18 styczeń 2024

Incredible customer service. Highly recommend

Mother SPF
Australia
11 miesięcy korzystania z aplikacji
Orbit odpowiedział(a) 23 styczeń 2024

I really appreciate you saying this, thank you! - Emily, Head of Support