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Thought we had some problems with the Wholesale Club app, their support is fast and efficient (thanks Alex and Emily) and helped us find out the actual cause (which was a Shopify update to the Markets settings). Do be aware that Shopify's in-built multi-currency stuff is not supported, so all your markets need to have the same default currency if you're selling to multiple countries. We use a separate 3rd party app called BEST Currency to display converted currencies to international customers, that does seem to mostly cooperate with Wholesale Club.
Update 2024-Aug-27 - had some minor issue with a discount code not automatically syncing. Contacted them and it was fixed in 10 minutes. 10/10 customer support.
It was my pleasure!! Thanks for leaving this review! :) - Emily
This app rules and the support is stellar. They set up my site for wholesale exactly as I needed it and were friendly and helpful. I would definitely recommend this app for anyone wanting to set up their retail site for wholesale customer pricing as well!
After trying a few other wholesale apps that were full of glitches or did not work with inventory trackers, we were about to give up and just do a separate website for wholesale. We tried this as a last resort...The setup was easy, super fast, and the support has been amazing. We look forward to using this app for a long time to come.
I've been using this app for both my websites and it's a game-changer. Rob just helped me install (and even customize) the Quick Order page and my customers love it! Thanks Pixel Union!
This is amazing to hear. Thanks for sharing your experience! - Emily, Support Lead
I have been using this app for a while and whenever we have an issue or need increased functionality, the support team get back to us quickly and efficiently and in a very friendly manner. Would highly recommend.
Highly recommend this wholesale app. Never have issues and the customer service is top notch!
I needed some quick assistance troubleshooting some installation issues with B2B Wholesale Club. The live chat had an agent right away (Alex) and they were extremely helpful and friendly. They helped me through each step until we got the issue resolved. Great customer support!
So happy to hear you've been enjoying our live chat feature!! - Emily, Head of Support
This app is everything I wanted for my wholesale customers. I love the one-off fees, makes monthly bills better!
The support is fantastic, really quick to answer and sort problems.
Thank you Supple!
Very happy with their service & support. Recommend to anyone needing a Wholesale part of their site!
great service, products and help!