Avaliações (784)

Classificação geral
4,7
Número por nível de avaliação
  • 86% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 6% das avaliações são de 1 estrelas
22 de julho de 2020

amazing app and even better customer service!! The app works flawlessly and any small custom revisions are made for you free of charge by their amazing service team.

Rankin Warehouse
Estados Unidos
Mais de 3 anos usando o app
Data de edição: 26 de setembro de 2023

Had to contact Orbit as we needed a bit of help with the re-install after a Theme upgrade. Enter Kay who was fantastic in guiding us and also super proactive in suggesting a couple of little tweaks to the layout and net terms checkout. Response / turnaround time was really quick, totally 5 star service.

Ailera
Reino Unido
Mais de 3 anos usando o app
Orbit deixou uma resposta 19 de janeiro de 2022

Thanks for your feedback. We're in the process of re-evaluating the upfront costs of the feature add-ons, so I appreciate you sharing your thoughts! - Emily, Support Lead

Data de edição: 20 de setembro de 2019

I share wholesale sales on the retail page. And this app is the best app on my site! Most other wholesale apps offer discounts only for certain percentage. But I wanted to apply a different discount rate to each product. The "Customs price" feature has solved this problem perfectly! CSV files can be put in bulk at any price for each product and are really fast. I've also installed "Net Terms" and "Quick Order Form," both of which are perfect for wholesale customers! The add-on will cost you extra on the first installation, but since you only have to pay this amount for the first time, if you plan to use the app, it is recommended that you use all the necessary features for the first installation. Even if you pay extra fees for additional functions, it's a very efficient app and it's worth it.
I have no knowledge of programming, computer coding, etc. So I tend to avoid apps that need to be installed separately or the codes need to be modified. But I didn't have to worry about that at all. I e-mailed them what I wanted, and they perfectly complied with my request. I really appreciate to Rob, Declan and Shanon (and their team) for helping me. Five stars are not enough!

COLORCL
Coreia do Sul
Mais de 3 anos usando o app
25 de setembro de 2023

Has worked well for our needs and response when there has been an issue has been very quick!

Tonix
Estados Unidos
Mais de 3 anos usando o app
Orbit deixou uma resposta 27 de setembro de 2023

Thank you for sharing, I appreciate it!! - Emily, Head of Support

12 de setembro de 2020

The Wholesale Club app has worked well with our new retail/wholesale combo website, but the main reason for the high rating is the excellent technical customer service by Pixel Union.

We dealt primarily with Patrick, who went above and beyond to help us install our app and troubleshoot issues we were having, most of which were due to the fact that we had a number of database-synced apps that did not play well together at first.

I know that we asked for more help than would normally be provided by an app maker but Patrick at Pixel Union never pushed back, and pointed the way for additional help resources when it was out of their app’s scope. We were in good hands with Patrick. Great job!

Hedge Farm
Estados Unidos
Mais de 3 anos usando o app
Data de edição: 1 de julho de 2020

Great app,

Received excellent support when I had a third party app that also interacted with the cart page break things.

Jaggad
Austrália
Mais de 3 anos usando o app
24 de fevereiro de 2021

This app has been awesome to allow my wholesale customers to check out with NET30 payments and shop around a different store than my D2C customers. I use this app with most of its add ons to create a shop completely personalized to my wholesale buyers. I recommend using this app with the Locksmith app as well so that you can hide wholesale products from D2C and hide online products from Wholesale buyers. Great app and awesome support when you want customized code so that it looks a specific way! We had them hide the normal checkout button from wholesale customers so that all orders are created as a draft order in Shopify. HIGHLY recommend!

Hikers Brew Coffee
Estados Unidos
Mais de 3 anos usando o app
4 de novembro de 2022

Perfect solution for me! This app really streamlines the wholesale process for my small business. Customer service is also very prompt and helpful! Thank you!

LuluLuvs
Estados Unidos
Mais de 3 anos usando o app
Orbit deixou uma resposta 7 de novembro de 2022

So happy to hear this! Thank you for the review :) - Emily, Head of Support

8 de dezembro de 2020

Super helpful app. I use it everyday. Also, the support is great too which makes such a difference. James was really responsive and solved my problem immediately.

A L E X Λ N D R A
Austrália
Aproximadamente 3 anos usando o app
7 de março de 2021

We got this app to make our different wholesale pricing tiers work more efficiently and have volume discounts apply automatically. We were previously using Bold's Pricing app but it didn't work with Facebook or Instagram so we cou'dn't sell there without seeing wonky prices which was something we really wanted to be able to do. Wholesale Club works smoothly with all socials. We had a couple hiccups in the beginning bc of our Shopify theme but they were able to help us out. Just be aware that before you publish your shop with the app, make sure everything is working bc their support takes about 24 hours to get back to you. Their customer service was great though and we highly recommend this app for all of your wholesale pricing needs!

Death By Audio
Estados Unidos
Aproximadamente 3 anos usando o app