Avaliações (791)

Classificação geral
4,7
Número por nível de avaliação
  • 86% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 6% das avaliações são de 1 estrelas
14 de outubro de 2024

There were a few issues, but they were all resolved after contacting customer service. Great service, so professional.

INJORA B2B
China
6 meses usando o app
Orbit deixou uma resposta 16 de outubro de 2024

Thank you for this review!! I am glad to hear everything was resolved swiftly :) - Emily, Head of Support

25 de outubro de 2024

I contacted technical support today for the software set up. Rob helped me and he made the whole set up really easy. Great technical support!

EpicRise Electronics LLC
Estados Unidos
8 meses usando o app
Orbit deixou uma resposta 28 de outubro de 2024

Yay so glad to hear Rob got you all sorted out!! :) Thanks for the kind words about my team! - Emily, Head of Support

6 de setembro de 2024

I had a very positive experience working with the B2B team. I was able to seamlessly set up my wholesale system with all the help and support I needed. Super grateful to the team and for the ease of use of the app!

Elana Gabrielle
Estados Unidos
6 meses usando o app
Orbit deixou uma resposta 9 de setembro de 2024

Thank you so much for this review! - Emily, Head of Support

15 de novembro de 2024

Can't say enough good things about this app and the developers. Anytime we've run into an issue, we get a response right away. We have a massive amount of custom pricing for thousands of products and this app handles it seamlessly. *If you have a store with many products, the initial sync time is pretty long (as they are subject to Shopify's API times) but once that initial sync is done everything is incredibly fast.
Thank you so much for solving all our complicated discount issues in one app! :)

Craft Cellars dev2
Canadá
4 dias usando o app
Orbit deixou uma resposta 18 de novembro de 2024

Aw I'm so pleased to read this, thank you for taking the time to leave such an honest review of your experience! I'm glad my team was able to get you sorted out. Wishing you all the best! - Emily, Head of Support

2 de setembro de 2024

Kay was super helpful and got to the bottom of our issue quickly.

Write To Me Wholesale
Austrália
Quase 3 anos usando o app
Orbit deixou uma resposta 4 de setembro de 2024

I'm so glad to hear this!! Glad we were able to get your issue resolved quickly. Thanks for leaving this review :) - Emily, Head of Support

20 de agosto de 2024

Excellent App. Does everything that I need it to do in order to run my wholesale business on Shopify. The support is excellent as well. Always responsive and helpful.

LTW Supply
Estados Unidos
5 meses usando o app
Orbit deixou uma resposta 22 de agosto de 2024

Thank you!! - Emily, Head of Support

5 de outubro de 2024

The development team's sincere and transparent approach towards users is remarkable. Not only do they provide quick and accurate responses and support, but there's also a sense of reassurance that they are truly by our side. In particular, Kay from Orbit continues to bring significant benefits to us.

This app is so simple that its structure can be understood intuitively. As a result, it's easy to communicate questions and customization requirements, saving us from wasting time.

Hacomarche
Japão
25 dias usando o app
Orbit deixou uma resposta 7 de outubro de 2024

This is amazing, thank you so much for the kind words! - Emily, Head of Support

1 de outubro de 2024

This app works really well for offering wholesale customers their own pricing levels, and also offers a few extra features to help with wholesale customers, such as Account Customer processing, minimum order amounts, shipping customisation, and a quick order form. Can't fault the support. They have quickly helped us solve a few minor issues.

Minibearings
Austrália
11 dias usando o app
Orbit deixou uma resposta 3 de outubro de 2024

Thank you so much for this review! - Emily, Head of Support

12 de julho de 2024

Alex was extremely helpful. He communicated very clearly and fixed my problem without having to change much of my code. Minimal changes keeps all my old code working well, but the glitch he fixed, he fixed quickly and then was very patient with me as I tested different browsers and situations to make sure everything was still running smoothly.

notofthisworldiconsandbooks.com
Estados Unidos
Mais de 6 anos usando o app
Orbit deixou uma resposta 15 de julho de 2024

I'm so glad to hear Alex was such great help to you. It means a lot to have such positive feedback about my team. Thank you! - Emily, Head of Support

8 de novembro de 2024

Great App and great support. Thank you Kay

Fervor + Hue Trade
Irlanda
Mais de 3 anos usando o app
Orbit deixou uma resposta 12 de novembro de 2024

Thank you so much! - Emily, Head of Support