Avaliações (791)

Classificação geral
4,7
Número por nível de avaliação
  • 86% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 6% das avaliações são de 1 estrelas
3 de fevereiro de 2021

Have been using this app for 3+ years. This app does exactly what we needed. There was a glitch on the cart page after I did a bulk update on custom prices. Rob was able to look into the issue and solve it in one day. Great customer service and technical support!

Just Like Hero
Canadá
Mais de 5 anos usando o app
15 de fevereiro de 2017

Great features and very responsive support. Very satisfied and looking forward to future updates.

Deathwish Inc
Estados Unidos
Mais de 5 anos usando o app
Data de edição: 21 de setembro de 2023

Keeping track of two websites, retail and wholesale would be a nightmare. Wholesale Club is a great way to offer wholesale pricing to select customers and run everything on one website rather than two separate websites. The support team is extremely
helpful - if they don't know the answer right away, they research, fix the issue and follow up during the whole process and once fixed.

Sea Stones
Estados Unidos
Mais de 5 anos usando o app
Data de edição: 20 de novembro de 2017

We've used Supple to add two new access levels to our retail webshop... one for wholesale and the other for distributors. The features of the app gave us exactly what we needed to show exclusive pricing to our various customers, set minimum spends, allow them to earn volume discounts and up sell those discounts to ensure maximum uptake. Got a bit lost at different times putting it all together, but Marius and the support team were always on-hand with courteous, efficient and effective help.

Bondi Chai Latte
Austrália
Mais de 5 anos usando o app
9 de fevereiro de 2017

Great support and easy to use. The support team always responded quickly and they are very professional. We also installed the Quick Order form, which is a huge benefit for wholesale customers, it works great. We would definitely recommend this app!

Dermasensa
Estados Unidos
Mais de 5 anos usando o app
13 de maio de 2015

Absolutely fantastic customer service. HIghly recommend this app

kashaewingsofhope
Austrália
2 meses usando o app
Data de edição: 11 de setembro de 2021

Installation was quick and easy and Wholesale Club is all in the style of my website which I thought was important. There was plenty of time to try out the app and I asked support a few times for explanations. They were patient and explained everything in a simple way and even helped me to adjust some of the general settings.

Interior Gallery Zurich
Suíça
2 meses usando o app
Orbit deixou uma resposta 13 de setembro de 2021

Glad to hear we were able to get things sorted out for you! - Emily, Support Lead

4 de setembro de 2019

We have recieved Good service from the staff and the app is wellfunctioning in our website for our wholesale customers.

Integra Hogar SA de CV
México
Aproximadamente 5 anos usando o app
8 de novembro de 2021

Used to work great, but changes seem to have made it very buggy. I keep e-mailing support and get no response. I wasn't going to leave a review, but Shopify keeps asking me to, and I need to find a better wholesale solution. I really wish this was working better. It was a great app when we first started using it 2 years ago, but the changes and lack of customer support are making it difficult. And the constant customer complaints from our customers are getting old.

Supercross BMX
Estados Unidos
Aproximadamente 5 anos usando o app
Orbit deixou uma resposta 8 de novembro de 2021

Hi there! Looks like we sent you a reply last week that we didn't hear back from. We've sent you another now, so hope to hear from you soon! - Emily, Support Lead

16 de dezembro de 2022

The app works works well and has great support. They are very responsive to special requests and customizations I've had.

commercialsupplyco
Estados Unidos
Aproximadamente 2 meses usando o app