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Very fast and great support
I'm so happy to hear this, thank you for sharing! - Emily, Head of Support
Kay was so helpful! She went above and beyond in helping us solve a coding issue by giving us clear instructions on how to go about resolving the problem.
Thank you for the review! Will pass this feedback along to Kay :) - Emily, Head of Support
This app has and is very useful for our store because it opens up functions that Shopify doesn't offer naturally. We have been using this app for over a year, and every time we run into issues or have questions, they have always helped us out.
With chat integrated into their app, the response time is quick and professional. I recently got help from Kay about their product visibility feature, and I can't wait to get started and explore how we can best utilize this additional feature.
Thanks for sharing your experience using Wholesale Hub to run your wholesale business. I love to hear that you've enjoyed our Live Chat support, and are getting started with taking advantage of our Product Visibility feature for built-in access control.
- Danny, CEO
I highly recommend the app and customer services are 10 out of 10, Sara was very fast with a friendly response
Thanks so much for using our app for 5 years! I'm glad you had such a positive experience with our support team :) - Emily, Head of Support
Top Marks for Alex, he helped me with the net terms features and provided excellent answers to all my queries
Thank you for this review!! I really appreciate it :) - Emily, Head of Support
Very easy to use and excellent support!
Thanks so much!! - Emily, Head of Support
amazing application !!! Thank you very much and your customer service is amazing very fast response !!!
Thank you so much for the review! - Emily, Head of Support
I shopped around for a while before choosing the app we wanted to use for B2B. This app covers all areas that we needed and is easy to set up. The response time to my many questions has been very fast. Thank you Kay for all the help. Even being in Australia the response time was quick. I feel confident in sharing the B2B access with our wholesale customers now. I would recommend this app to anyone wanting to sell wholesale without needing expensive software or Shopify Plus.
Wow thanks so much for this glowing review. I'm so happy to hear you chose us! - Emily, Head of Support
The B2B Wholesale Club app is pretty straightforward, and offers us the ability to apply discounts with different tags, which is just what we need. What sets this app apart from others is the customer service.
This past week alone, I have been on chat with Alex numerous times. The patient, understanding, efficient service I received on each occasion is unlike any other. Alex navigated my questions about this app (and others due to compatibility) with experienced swiftness and was able to tell me exactly what I needed to do to ensure they could fix something on their end. I asked if I could please provide feedback, I am THAT impressed with the customer service I received. Shout out to Jack too, who followed up through email. Thank you!
Wow this is such a sweet review, thank you so much for leaving it!! I really appreciate the kind words you've shared about my team. It means a lot to know our support is providing such value. Thank you again!! - Emily, Head of Support
This app is very useful for stores that need wholesale accounts on their site but cannot use or upgrade to Shopify Plus.
They are quick to respond using their chat directly integrated to the app. Alex was quite helpful and ensure to help you resolve any issue to the best of their ability.
I super appreciate this review, thank you for sharing!! - Emily, Head of Support