Avaliações (795)

Classificação geral
4,7
Número por nível de avaliação
  • 86% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 6% das avaliações são de 1 estrelas
25 de abril de 2024

Wholesale Club has been very good and straight forward for setting up and streamlining out B2B. There are a few more custom discount features that we'd like to be able to use but we communicated this to the Orbit team and they seemed to seriously consider them for future addition.
The customer service has been great! Very fast to respond and sort out any bugs.

Setrab USA | susa
Estados Unidos
Mais de 4 anos usando o app
Orbit deixou uma resposta 29 de abril de 2024

Thank you so much for this review! I am glad to know that our desire for feedback and opportunity to grow is clear to our merchants :) - Emily, Head of Support

28 de fevereiro de 2024

We've been using this app for our B2B solution for seven years. Wholesale Club has offered compelling features to allow a seamless ordering process for our wholesalers. Their responsive tech support has been valuable in quickly resolving issues, such as making adjustments to the app to be compatible with Shopify changes. I would recommend this app for small businesses looking for an effective yet affordable B2B solution.

Road Runner Bags
Estados Unidos
Mais de 6 anos usando o app
Orbit deixou uma resposta 1 de março de 2024

Aw I really appreciate you leaving this review, thanks for your kind words! - Emily, Head of Support

11 de janeiro de 2024

We've been using the B2B Wholesale Club app for multiple years now and it is a great way to manage multiple levels of pricing for multiple customer types and product groups. It's what I would call 'Advanced Pricing'. We actually had an issue where our customers were experiencing a failed page, but it was due to a change Shopify made. The support team at Orbit found the issue and implemented a fix quickly. Therefore, it's a great product with awesome support.

Keco Tabs
Estados Unidos
Mais de 4 anos usando o app
Orbit deixou uma resposta 12 de janeiro de 2024

This is a great review, thank you so much for sharing! - Emily, Head of Support

27 de junho de 2024

Great app. Does exactly what we needed but more than that the support is unparalleled. I really can't express my gratitude enough to the team for getting my stores up and running with customization.

Face Haus
Estados Unidos
13 dias usando o app
Orbit deixou uma resposta 28 de junho de 2024

I'm so happy to hear this, thanks for sharing such great feedback about my team! - Emily, Head of Support

20 de junho de 2024

The app has all function which I wanted.
But the best part of this app is super friendly customer service!

SECO International Inc.
Japão
30 dias usando o app
Orbit deixou uma resposta 24 de junho de 2024

Thank you so much for sharing!! - Emily, Head of Support

3 de maio de 2024

This app was the solution we needed to offer multiple price tiers for B2B sales. After many months we discovered a bug on our site and their team figured out the problem and fixed it within a day. I am gratified to be working with a company that knows how to support their customers!

HUG Hydronics
Estados Unidos
Quase 2 anos usando o app
Orbit deixou uma resposta 8 de maio de 2024

Thank you so much! I appreciate your kind words about my team! - Emily, Head of Support

5 de junho de 2024

App works great and their tech support is amazing! Very quick to respond and get any issues I have (usually my own doing), resolved.

Spray Center Electronics
Estados Unidos
12 meses usando o app
Orbit deixou uma resposta 12 de junho de 2024

Appreciate the kind words and the review! Glad we were able to get everything sorted in short order.

- Will, Head of Development

Data de edição: 16 de agosto de 2024

Great customer service. Helped with some custom code we needed so that their app would work with our website. We have very complex pricing structures for different wholesale groups, plus we often need to check these customers out on POS. This app does it all. Please note, however, that wholesale customers will not be able to use other discount codes.

UPDATE: Customer service always excellent. They have always responded fast. We have contacted them a lot over the past year because of our changing needs. They always put in the extra work to get to the bottom of any problems we have run into.

Holy Trinity Church Supplies & Bookstore
Estados Unidos
11 meses usando o app
Orbit deixou uma resposta 23 de fevereiro de 2024

Thanks so much for sharing this review, I appreciate you taking time out of your day to leave it. Glad to hear you're using it on POS too! - Emily, Head of Support

13 de junho de 2024

Kay was amazing . I’m not so tech savy. So she took care of everything , even sent videos of my own shop to help me to understand. Customer support deserves a special mention. Whenever I’ve had questions or needed assistance, the support team has been incredibly responsive and helpful. It’s clear that the developers value their users and are committed to providing a top-notch experience.
Overall, the Wholesale Hub app is an indispensable tool for anyone involved in the wholesale business. It simplifies purchasing, improves efficiency, and offers tremendous value. I highly recommend giving it a try!

Jacstone Art
Estados Unidos
24 dias usando o app
Orbit deixou uma resposta 17 de junho de 2024

Thanks for your kind words, and for using Wholesale Hub to run your wholesale business! Providing great customer service to our merchants is incredibly important to us, so this is wonderful for the entire team to hear, especially Kay.

- Danny, CEO

28 de março de 2024

Very helpful customer support. they answered all my questions and helped me understand how to solve the problems I was dealing with. they offer many solutions and help me to understand what they are doing to fix things rather than simply fixing them.

SmokeHouse Distribution
Estados Unidos
Quase 3 anos usando o app
Orbit deixou uma resposta 2 de abril de 2024

Thank you for leaving us this review! - Emily, Head of Support