Avaliações (795)

Classificação geral
4,7
Número por nível de avaliação
  • 86% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 6% das avaliações são de 1 estrelas
20 de março de 2024

Easy to use app that has worked well for our business. Customer support is great– the team has been quick to respond and help solve any issues.

Ave Home
Estados Unidos
Mais de 5 anos usando o app
Orbit deixou uma resposta 22 de março de 2024

I really appreciate you sharing this! Thank you! - Emily, Head of Support

22 de janeiro de 2024

My recent experience with the B2B Wholesale Club app has been spent troubleshooting a small bug with their support team. Kay gave me quick and pleasant responses and was able to determine our issue and implement a solution within just a couple of email exchanges. Hopefully, we won't experience any more hiccups, but I know if we do, we'll have a speedy solution. Thank you!

Eagle Creek
Estados Unidos
Mais de 1 ano usando o app
Orbit deixou uma resposta 25 de janeiro de 2024

Thank you so much for this review! We're always here to help :) - Emily, Head of Support

7 de fevereiro de 2024

This app is easy to navigate, set up, and works great. Support, when needed, has been super responsive and helpful.

Peace Fleece
Estados Unidos
Aproximadamente 5 anos usando o app
Orbit deixou uma resposta 8 de fevereiro de 2024

Thanks so much! - Emily, Head of Support

26 de fevereiro de 2024

In terms of the app, it was a bit confusing at first on what I was able to do, but the support has always been fast and informative. There's proper explanation of the issues and how to resolve it.

ZENZII Wholesale
Estados Unidos
Mais de 1 ano usando o app
Orbit deixou uma resposta 28 de fevereiro de 2024

I'm happy to hear you were able to get your concerns resolved through support! It means a lot to me to hear how helpful my team has been :) - Emily, Head of Support

21 de fevereiro de 2024

Installing the app and simply duplicating the theme allowed the sale prices to be displayed on the product list page and made the payment settings smooth, which was very helpful. The ability to set detailed discounts for customer tags and collections, as well as add extra fees such as shipping, felt highly versatile. Even when a minor error occurred, contacting support for investigation and correction made the implementation smooth, and I thought it was very good.

KEBOZ
Japão
4 meses usando o app
Orbit deixou uma resposta 28 de fevereiro de 2024

I really appreciate you taking the time to leave this review, the detail is so kind! Glad to hear it's been such a positive experience for you! - Emily, Head of Support

17 de maio de 2024

The whole team was super friendly. Onboarding was seamless and I had wholesale orders coming through in less than 48 hours.

One59
Estados Unidos
6 meses usando o app
Orbit deixou uma resposta 21 de maio de 2024

Thank you so much! I'm really glad to hear this! - Emily, Head of Support

27 de fevereiro de 2024

We have been relying on Wholesale Club for several years with little to no issues. I am particularly grateful for Orbit's support team. Multiple times now I have reached out and Kay has responded and gotten me the help I needed quickly and professionally.

Wholesale.TRĒhouse.com
Estados Unidos
Aproximadamente 2 anos usando o app
Orbit deixou uma resposta 1 de março de 2024

Thank you so much for using our app since 2022! - Emily, Head of Support

27 de fevereiro de 2024

Product works as described. The Support was fantastic and quickly resolved an issue we were having on our site.

Orthopedic Outfitters
Estados Unidos
Mais de 2 anos usando o app
Orbit deixou uma resposta 28 de fevereiro de 2024

Thank you so much!! - Emily, Head of Support

Data de edição: 8 de outubro de 2024

Response time with questions is amazing! Worked with me until I was completely satisfied with the result I needed.
Great app. Great customer service

Affordable Grooming Shears
Estados Unidos
10 meses usando o app
Orbit deixou uma resposta 22 de março de 2024

Oh I'm so pleased to hear this. I really appreciate you taking the time to leave us a review!! Thank you! - Emily, Head of Support

15 de janeiro de 2024

Great support when you run into trouble.
I feel very at ease knowing that I will be able to respond immediately.
I really hope that the processing after the decimal point will be the same as Shopify's rounding. I look forward to it.

Gluck und Gute
Japão
5 meses usando o app
Orbit deixou uma resposta 17 de janeiro de 2024

I'm so glad to hear our support makes you feel at ease! We're always here for you :) - Emily, Head of Support