Avaliações (796)
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James has been very responsive and helpful while we have created wholesale customers and pricing for our online shop. He even helped us look into something that turned out to be an issue with our theme, not the Wholesale Club app, and he let us know exactly what we needed to relay to the theme developers to resolve the problem. Great customer service and friendly to work with.
So happy to hear this. Thanks for sharing! - Emily, Support Lead
Support was great in getting us setup with a theme that has a lot of pieces and is definitely not standard. Great value and takes care of 4-5 apps worth of features. Product visibility, wholesale discounts & and all the goodies.
I really appreciate you sharing this! I'm glad to hear you're using our newest feature, Product Visibility :) - Emily, Head of Support
So far working with Pixel Union has been great. Travis and Patrick have been very responsive and helpful in getting us set up to use the Wholesale App. We are refocusing our site to prioritize our Wholesale customers and this App seems to have everything we need. We are just waiting to install some of the additional features like Custom Pricing so we can start using it. I'll write another review when we test everything out!
The app works great, just as described. However what truly blew me away was the support and customer service. I needed a lot of troubleshooting and customizations due to unrelated issues, and the team was always super responsive and helpful, and always went above and beyond to try to help. They never lost patience with me even though I would have deserved it. Ten stars!
App works like promised. Customer service was prompt and professional.
We use custom pricing - upload was simple.
Would recommend this app highly.
So far this app has been everything we wanted. No duplicate variants, easy to assign tags, very responsive help. Have seen no issues yet.
Will probably try more of the add-ons once more time has passed.
Good support. I've used for two different stores now. App is very helpful.
We have tried other apps for our wholesale application, and have always had issues with them. This one saves us time and no need to worry about extra variants. Marius has been great to work with!
Just in trial mode still, but so far with all of the tests that I have done, it was worked great. The team at Pixel Union has also been a huge help with a few things that I wasn't sure how to do. Great customer service and a quick response time!
Love the App so far! Superb Customer Service! They were very quick to respond and always super helpful and friendly!