Avaliações (795)

Classificação geral
4,7
Número por nível de avaliação
  • 86% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 6% das avaliações são de 1 estrelas
27 de março de 2024

Works well and support is responsive as needed. WIth 3 years experience is=t has certainly served its purpose with ease.

Jaspertronics.com
Estados Unidos
Quase 5 anos usando o app
Orbit deixou uma resposta 2 de abril de 2024

Thanks for using our app for 3 years! We're happy to have you :) - Emily, Head of Support

12 de março de 2024

Alex hopped on to help me out and was super cool. They managed to get me sorted after I got stuck trying to setup a reinstall for a new theme, and gave me some tips moving forward on how to fix it myself if I need to. Also they're just fun to chat with. Keep up the great work Alex :)

SportsbasementDev3
Estados Unidos
2 meses usando o app
Orbit deixou uma resposta 14 de março de 2024

Wow I'm so glad to hear that Alex was so helpful!! Will definitely be sharing this positive feedback with them :) - Emily, Head of Support

23 de dezembro de 2023

Mind blowing customer support! The team helped us solve a number of issues even though they not were caused by the app it self.
Highly recommended supplier of apps :)

Orbit is a safe and sound supplier of apps, and really commits to make sure their customers get all the help they need.

Frivannsliv
Noruega
4 meses usando o app
Orbit deixou uma resposta 3 de janeiro de 2024

This is so nice to hear, I appreciate you sharing it with us! Happy New Year :) - Emily, Head of Support

7 de janeiro de 2024

Great functionality! No changes required to the theme's liquid code. The app offers a couple features that even the other companies don't have. It works great and support is amazing. I had an issue related to my theme, not the app, and they were able to fix it quickly and even retain some features in the theme I wanted! Highly recommend!

Dude Candle
Estados Unidos
Aproximadamente 2 meses usando o app
Orbit deixou uma resposta 10 de janeiro de 2024

I'm so happy to hear this great review! Glad it's been working so well for you :) Thanks for sharing. - Emily, Head of Support

Data de edição: 3 de fevereiro de 2024

New to the app, and ran into some issues with setup. The Live Chat support was great in helping me to get things working and sending pictures and links as needed with the steps. but, Unfortunately, I spoke too soon when I gave this 5 stars. Although the support team works hard, the app itself doesn't support multi-currency, which is somewhat useless to increase sales with B2B. Statistically more people shop when they can see things in their local currency, and not supporting this crucial feature makes the app practically obsolete. This is unfortunate because the ease of use otherwise is great, and sets up wonderfully. If it could only support our largest international customer base.

Deep Fantasies
Canadá
9 dias usando o app
Orbit deixou uma resposta 2 de fevereiro de 2024

Thanks for this review! I'm glad to hear that our Live Chat has been so useful to you! - Emily, Head of Support

31 de janeiro de 2024

Customer service was top-notch! They promptly fixed a sync issue after I reached out to them. Totally recommend!

Fashion Jewellery Outlet
Canadá
Aproximadamente 4 anos usando o app
Orbit deixou uma resposta 5 de fevereiro de 2024

Thanks so much!! - Emily, Head of Support

6 de fevereiro de 2024

Great onboarding experience. Kay helped me understand some best practices for our theme and was very communicative throughout the process. Great support goes a long way. We’re excited to add this app to our stack!

Code 1 Supply
Estados Unidos
3 meses usando o app
Orbit deixou uma resposta 8 de fevereiro de 2024

Thanks for leaving this review! Will definitely be sharing this feedback with Kay :) - Emily, Head of Support

14 de fevereiro de 2024

I was having some difficulties setting up custom pricing. Alex walked me through and within minutes had resolved the issue and I was up and running

My Store
Estados Unidos
6 meses usando o app
Orbit deixou uma resposta 20 de fevereiro de 2024

I really appreciate you leaving this review! - Emily, Head of Support

27 de março de 2024

Very fast and efficient service, won't leave until all problems are fixed.

Oriwest
Canadá
Mais de 6 anos usando o app
Orbit deixou uma resposta 2 de abril de 2024

I really appreciate you leaving this review, and the acknowledgment of the commitment our team has to solving problems! Thanks :) - Emily, Head of Support

15 de março de 2024

I love the experience of using this App as a part of our Store Checkout Process! Alex is super helpful when it comes to delivering support over live chat. Highly Recommend!

The Optimum Healthcare Supply Store
Canadá
Aproximadamente 1 mês usando o app
Orbit deixou uma resposta 19 de março de 2024

Aw thank you so much for this great feedback about our live chat! - Emily, Head of Support