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Installation was quick and easy and Wholesale Club is all in the style of my website which I thought was important. There was plenty of time to try out the app and I asked support a few times for explanations. They were patient and explained everything in a simple way and even helped me to adjust some of the general settings.
Glad to hear we were able to get things sorted out for you! - Emily, Support Lead
We have recieved Good service from the staff and the app is wellfunctioning in our website for our wholesale customers.
Used to work great, but changes seem to have made it very buggy. I keep e-mailing support and get no response. I wasn't going to leave a review, but Shopify keeps asking me to, and I need to find a better wholesale solution. I really wish this was working better. It was a great app when we first started using it 2 years ago, but the changes and lack of customer support are making it difficult. And the constant customer complaints from our customers are getting old.
Hi there! Looks like we sent you a reply last week that we didn't hear back from. We've sent you another now, so hope to hear from you soon! - Emily, Support Lead
The app works works well and has great support. They are very responsive to special requests and customizations I've had.
This is a great app for wholesale. It does absolutely everything I need it to do and works seamlessly. In the 4 years that I’ve been using it, never have I had a problem. I recently changed themes and a few things needed to be tweaked. Customer service was very quick to respond, they were kind, patient, knowledgeable, and stuck with me until everything was perfect! I would so highly recommended this app and this customer service/developer team!
Marius was great to work with. He always answered our questions in a timely manner and was more than helpful in resolving the problems. Our web developer worked with him on most the issues and speaks very highly of Marius and the service he provided.
I feel confident that as questions come up in the future they will be more than helpful in taking care of them.
The Paper Orchid Team
This app works well, the customer service is fabulous for troubleshooting. They were able to fix our problem pretty quickly and had a developer look over our app to see if there were any mistakes.
I'm new to this app, but so far it seems like a flexible and versatile tool for building our B-2-B business. Support has been very friendly and quick with their responses. So big thanks to Kay & Jack :)
Thanks so much for leaving this review!! I'm glad you've had such a good experience so far :) - Emily, Head of Support
I have researched many Wholesale applications on Shopify and Wholesale Pricing by Supple the absolute best of them all and surpasses my expectations!! Other apps creates a duplicate listing at different discount levels which doubles or triples my listing count and because of duplicate entries, they will not draw inventory out of the same listing. Supple's Wholesale App fixes that issue by applying a discount to the original listing instead and draws inventory out of that singular listing. My store runs over 15k skus and this saved my store from creating duplicates listings of the same thing. The Wholesale Pricing app also allows the possibility to do discounts based on markup from Cost by categorizing items by specific Markup% Collections and applying a relative discount to them. Due to the fact that Shopify does not track cost, this is the absolute closest you will get. In addition, Marius from Supple also customized my store for me for a small fee. The customization allows my store to allow oversell for wholesale tagged customers and disabling overselling for regular customer. He also by-passed Shopify checkout payments so my customers can now enter a Purchase Order # and Submit to Shopify without payment meaning my accounting department can charge them Net30 Payment Terms in the back-end. Great customer service and communication with excellent completion timeline. Overall, I would give him a 10 star out of 5 if I could. Easy to setup and great service support! I recommend this to everyone needing special pricing for their online store. Can't say more, Thank You Supple!
The best wholesale app. They have awesome support, always help us with any request