Recensioner (791)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 86 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 6 % av omdömena har 1 stjärnor
Redigerat 14 maj 2019

Install process had it's hiccups, but we were able to make progress once customer support got involved. We're happy with the product so far!

Hippy Feet
USA
Mer än 3 år användning av appen
Redigerat 20 oktober 2017

They are super super super awesome :) You send an email, reply comes in a minute. For some extras they dont even ask for payment. We are very happy with Marius and his team..Thank you guys...My favorite...

Pestemalcom
Turkiet
Mer än 3 år användning av appen
12 september 2020

The Wholesale Club app has worked well with our new retail/wholesale combo website, but the main reason for the high rating is the excellent technical customer service by Pixel Union.

We dealt primarily with Patrick, who went above and beyond to help us install our app and troubleshoot issues we were having, most of which were due to the fact that we had a number of database-synced apps that did not play well together at first.

I know that we asked for more help than would normally be provided by an app maker but Patrick at Pixel Union never pushed back, and pointed the way for additional help resources when it was out of their app’s scope. We were in good hands with Patrick. Great job!

Hedge Farm
USA
Mer än 3 år användning av appen
23 juni 2023

The orbit developers/support team has been crucial to our new site launch and setup! We have been so grateful for Kay and Alex’s help via email and chat.

We received fast, thorough, and thoughtful replies + real solutions! I felt very reassured knowing I had a direct line as we prepped for a new site theme launch.

Kay has also been super helpful in recommending other shopify apps to coordinate with our current suite to best meet our needs and just in making general shopify/ecommerce recommendations/sharing insights based on her experience. I felt confident in her expertise and So reassured!

I have been impressed with the simplicity of this app and backend setup, I now utilize them as a metric of comparison when looking for new apps for our store. Looking forward to continuing to learn and to try out Wholesale Club’s recommended integrations.

Thank you !

Diablo Organics
USA
Ungefär en månad användning av appen
Orbit svarade 28 juni 2023

Wow I can't begin to express how thankful I am for you taking the time to leave this review. This is so detailed and it means a lot to me and our team. Thank you for the kind words!! - Emily, Head of Support

13 maj 2016

At first we have installed another wholesale app but when it comes to the theme setup, they told us they can't do it, they politely asked us to uninstall their app, what we did.

Right after, we went to Shopify app store and installed this wholesale app. We did the same and requested our FREE theme setup. Within hours we received an email that everything was OK, we checked and they were correct.

They even suggested us some improvements on our theme that they have helped us implement free of charge within minutes.

That's what we call "outstanding customer support".

Keep it up guys!

PS. This wholesale app will definitely help us be more efficient on our wholesale strategy.

Vitchelo Outdoor Gears
USA
Mer än 3 år användning av appen
16 januari 2017

Great customer support! We are very happy with this solution for our wholesale clients :-) , thanks again!

Atelier Boemia
USA
Mer än 3 år användning av appen
Redigerat 1 juli 2020

Great app,

Received excellent support when I had a third party app that also interacted with the cart page break things.

Jaggad
Australien
Mer än 3 år användning av appen
27 december 2015

Great app and awesome support!
We have been using bold's app for over a year now but had to change due to incompatibility of the bold app with another app we want to install.

The team have been great to swap us over and the literally managed to do the whole swap in a day and our customers did not notice a thing. Migration without a hitch - great!

Wish we could have gone with suppleApps from the beginning would have saved a lot of cash customising the Bold solution to make it fit our needs...

Lifestyle Labs 2
Storbritannien
Mer än 3 år användning av appen
6 juli 2020

July 7, 2020
This app has been having issues since June 29, 2020. It's been applying discounts to some customers and not others. Please launch an update soon to resolve this issue.

Timber Wolf Forest Products
USA
Mer än 3 år användning av appen
24 februari 2021

This app has been awesome to allow my wholesale customers to check out with NET30 payments and shop around a different store than my D2C customers. I use this app with most of its add ons to create a shop completely personalized to my wholesale buyers. I recommend using this app with the Locksmith app as well so that you can hide wholesale products from D2C and hide online products from Wholesale buyers. Great app and awesome support when you want customized code so that it looks a specific way! We had them hide the normal checkout button from wholesale customers so that all orders are created as a draft order in Shopify. HIGHLY recommend!

Hikers Brew Coffee
USA
Mer än 3 år användning av appen