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Super helpful staff that helped us accomplished what we needed to transition our wholesale customers into buying from our Shopify store.
We needed tiered pricing as pricing is different for each of our products. They do not currently offer this feature, so they recommended another app to use in conjunction with Supple Wholesale.
They then worked with us to figure out our needs and made the setup easy for us by creating pages, forms, features, etc for what we needed (even for the other company's app they recommended).
We recommend trying Supple Wholesale for yourself. We are sure the customer service experience is pleasant. Our Supple Representative signed as "Marius" and we couldn't be more pleased with their support.
I am new on the app, but it already make a difference for my wholesale order! i love it! Paige helped me to add the quick order form, the service is A1! 10/10 would recommend
I'm really glad you picked our app. Thanks for sharing this!! - Emily, Support Lead
I had support looking into an issue and they went above and beyond. She found another issue that I didn't know existed. The fix saved us cash and future headaches. Thanks, Paige!!
We downloaded this app to allow wholesalers to login to our website and see discounted prices on our products. It works exactly as we hoped and Orbit support has gone above and beyond to integrate this app into our website.
I'm so glad to hear you've had such a positive experience!! Thanks for sharing :) - Emily, Head of Support
Excellent support with this product. Allows for wholesale pricing and discounted pricing for your resellers.
This app is amazing!
Easy to use and install.
The support team is great and very prompt to help you out if you ever need it.
I love that I can set up different levels of discount to different group of customers, it has definitely helped me to grow my business and save time by using the same platform for both my retail and wholesale business.
A great intro to B2B selling without paying a small fortune for the Shopify wholesale tier. Very easy to set discount groups and levels. Works flawlessly.
Support is superior. One support issue was dealt with fast and professionally, even including screenshots of where to go and what to do to correct the issue. (Thank you Jack!) ...and a follow up email to ensure everything was good.
After looking at other wholesale apps I can tell you... this is the right one!
Wow I really appreciate the detail of this review. I'm glad to hear you've had such a great experience and that the app is working so well for you! - Emily, Head of Support
i've had glitchy issues with this app since i installed it . Should have changed ages ago.. latest problem is that when i changed my theme it stopped working... Customers couldn't check out. And after contacting support .. they tole me they needed to adjust it to work with the new theme... Fair enough.. They did the . work and advised all was well. I relaunched with my customers but didn't work properly. This time I was advised that it was a conflict with another app. I deleted the other app.. and still not working.... Wholesale Cub now advise that its a result of left over code.. Checked that with developer.. no left over code... Advised Wholesale Club again... now I wait... No wholesale facility now for over 2 weeks.. busiest time of year :( Winning!!
The best app for Wholesale...more than 2 years with you....Gret Support!!. Thank you guys. Regards..
Thanks for being such a loyal merchant!! I appreciate you! - Emily, Head of Support
The Wholesale Club app is a great alternative for the B2B option within Shopify. The discounts are a little bit limited, but that is not the app's fault, it's the Shopify platform.
Every time we have doubts/questions the team is very helpful and prompt to help. I highly recommend it.
Thanks so much for sharing! I really appreciate you taking the time to share your thoughts here. All the best! - Emily, Support Lead