Recensioner (791)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 86 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 6 % av omdömena har 1 stjärnor
4 augusti 2023

Feature wise the app is great, however, the lack of compatibility with Shop accounts is a massive drawback! We have reached out to support for an answer on whether this issue will be resolved and have had no response. Pretty disappointing because otherwise the app is great.

Premax Skincare
Australien
Nästan 2 år användning av appen
Orbit svarade 8 augusti 2023

I'm sorry to hear you've been having trouble getting in touch! Looks like we responded to your message the same day you sent it. Can you check your spam folders? I've just sent you another email now as a follow-up. Hope to hear from you! - Emily, Head of Support

15 september 2017

The team Supple have been extremely helpful and fast acting, having everything set up for us within a day of contacting them. The app just simply works with no messing around. If you are looking for member-based discounts or wholesale app, I wouldn't hesitate to recommend these guys!

1850points
Nya Zeeland
Ungefär 2 år användning av appen
2 maj 2017

Great Customer Service and feedback. Took the time to work with me and resolve my question!

Revelation Health
USA
Nästan 2 år användning av appen
6 januari 2016

We had a requirement for a large Consumer Products Company for a wholesale portal in Shopify. Supple Apps and Wholesale did a great job setting everything up and even helping us with a code issue in our store that wasn't even their issue.

Great customer service and very knowledgeable. Highly recommend this app!

Epic Provisions
USA
Nästan 2 år användning av appen
11 maj 2021

Solid APP and Good Support. Does exactly what we need. The team was vvery helpful. Recommend this app to others. Thanks!

dosist health wholesale
USA
Nästan 2 år användning av appen
Redigerat 1 februari 2017

Wholesale is a great app that does exactly what we need and doesn't burden us with things that we don't! I tried several other wholesale apps and was very disappointed. We have multiple pricing levels, and additional discounts depending on cart size, and Wholesale by SuppleApps manages it all perfectly for us. Additionally, Marius is amazing at being there to help us with custom mods and support. I use all of the SuppleApps across 2 different stores (Thalia Wholesale & ThaliaCapos.com). In fact, I often look to see if they offer anything else that I might need. My favorite app developer on Shopify by far! A+

Thalia Wholesale
USA
Nästan 2 år användning av appen
29 augusti 2022

If you migrate your website from Volusion and are frustrated that Shopify does not provide the same wholesale discounted prices as Volusion for your B2B business, the Wholesale Club is definitely the app you should add to your Shopify store. We have used the Wholesale Club app for over two years without any problems. I highly recommend it.

Tera Grand
USA
Nästan 2 år användning av appen
Orbit svarade 29 augusti 2022

Thank you for being a customer of ours for over two years, that's so great to hear! - Emily, Head of Support

Redigerat 10 september 2018

Our buyer clients so far have called it easy to use, intuitive, and are excited about the new option.

4/5 because we had some early road bumps with set up but were pleasantly surprised how quickly Emily resolved (where Kara the first day or two was unable to help) and gave us some concern.

We ran into somehow the monthly subscription not starting so that paused features but didn't say why, if you have been on the demo and it's not live - check that out. It sounds silly but there was no alert even when the theme was published so we ran around in circles for a bit wondering why our test account wasn't showing the discounts.

Now we have it all going like clockwork. We've only installed a week ago, so far working well - will try to update good/bad over time once clients have more time to use it. I'm hopeful that now that we're live the speedy response time during business hours continues if anything comes up.

A lot of apps have step by steps for turning on various features and understanding functionality. Supple Wholesale Club doesn't have anything like that but with they will explain it to you over email with a bit of patience.

The group is based out of Canada on PT so if you're east coast early morning give it a little bit of time.

Nathanmiller
USA
Nästan 2 år användning av appen
31 augusti 2017

The Supple team is amazing, very fast and helpful response. The app is awesome, we have researched all existing wholesale apps in Shopify and eventually, we choose Supple! We need to follow up every order with the customers after they send order on our website, the Supple app (plus Net30 add-on) is our saver!

Yau Shing Gems Co Ltd
Hongkong SAR
Nästan 2 år användning av appen
29 juni 2018

Great app and excellent support. I've had numerous questions to the support team and always got timely and detailed responses, and I was able to sort out all the small issues you get when you install something for the first time.
4 stars because I find the checkout process a bit clumsy (net30) and the Shopify checkout process still shows the full prices.
5 stars for the support team (thanks Declan) :-)
Highly recommended!
Cheers, Paul

Flat Friends
Australien
Nästan 2 år användning av appen