Recensioner (791)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 86 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 6 % av omdömena har 1 stjärnor
2 september 2015

The support team at Supple is what makes their apps so great. They're extremely flexible with your requests and can implement them quite quickly. Their wholesale app now does what I need it to do, and I would highly recommend using Supple for all of the apps that they offer.

Daneson Vip Com
Kanada
Mer än ett år användning av appen
19 augusti 2017

What I like about it: I can set a minimum amount for wholesale orders, and until that minimum is set the "checkout" button is hidden from view. Once that minimum is met, the checkout button is live again.

What I was not thrilled about: I needed to add on not just one, but two $99 surcharges to get the functionality that I think should be included in a basic wholesale system -- per-product pricing (as opposed to category-wide percentage discounts) and minimum order quantities (which is a basic feature and not included unless you pay extra). For a per-month pricing structure, these should be included. Seriously, pay per month AND pay to enable functionality before you can start paying per month forever and ever? Um, that's not cool.

However, that doesn't stop a five-star review, because once set up, this app is PERFECTION. And customer service is SPEEDY and very communicative. So that, plus the fact the app WORKS and doesn't require tinkering once it is set up, makes a five-star product. I'm completely satisfied with the results.

Notoxlife
USA
Mer än ett år användning av appen
16 april 2015

Great app! It's very easy to follow and gets the job done.

We had some problems with our checkout and Marius went the extra mile to fix it for us.

Overall, it was great support and service and that matters to business owners like us.

The Foodist
Singapore
Mer än ett år användning av appen
14 juni 2022

Fantastic app with wonderful customer service! With many distributors this is going to make our life so much easier. HIGHLY recommend!

Luminary Nail Systems
USA
17 dagar användning av appen
Orbit svarade 14 juni 2022

Thank you so much for this review!! It means a lot to us :) - Emily, Support Lead

4 februari 2022

James has been very responsive and helpful while we have created wholesale customers and pricing for our online shop. He even helped us look into something that turned out to be an issue with our theme, not the Wholesale Club app, and he let us know exactly what we needed to relay to the theme developers to resolve the problem. Great customer service and friendly to work with.

Pittypat’s Clothing Co.
USA
17 dagar användning av appen
Orbit svarade 4 februari 2022

So happy to hear this. Thanks for sharing! - Emily, Support Lead

Redigerat 21 mars 2018

A very well structured app. Marius' responses are really fast - really pleased with the app and the support.

UPDATE: March 2018 - another great response from Supple on a tricky technical issue I encountered that I was unsure about. Speedy response, super polite at every step and a 100% perfect solution in the end. Thanks to all the team at Supple.

Pomp And Co Grooming
Irland
Mer än ett år användning av appen
11 augusti 2020

Although not using all the features of Wholesale club, we needed to bypass the standard checkout & also offer different levels of discount to certain customers.

This app does it perfectly!

James was very quick to help out with small styling changes we needed too.

AFH Trade portal
Storbritannien
Mer än ett år användning av appen
26 oktober 2022

Support was great in getting us setup with a theme that has a lot of pieces and is definitely not standard. Great value and takes care of 4-5 apps worth of features. Product visibility, wholesale discounts & and all the goodies.

Long Tail Pet
USA
17 dagar användning av appen
Orbit svarade 26 oktober 2022

I really appreciate you sharing this! I'm glad to hear you're using our newest feature, Product Visibility :) - Emily, Head of Support

11 maj 2017

Excellent service! It works perfectly, and the guys at Wholesale answers and fixes everything you ask them to. Highly recommended!

Designbyodd No
Norge
Mer än ett år användning av appen
7 maj 2020

Wholesale club is great, we use to be with Bold, a very different experience. James has been amazing. THANKS!

Creative Professional Hair Tools
USA
Mer än ett år användning av appen