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Super support! The Wholesale club support is absolutely amazing. We had some issues with the setup and incorporating the app in the theme but Paige has bent over backwards to make sure all would be working properly. Really appreciate the support and quick response times. We called on her a lot and she was always happy to help!
The app is really good to give customers personal automatic discounts as Shopify itself does not have the proper tools for this. The app also lets you choose if customers can use discount codes in combination with their personal discount which was important to us. The only minus: it does not work well with some other apps like product filter and you have to switch the checkout settings to basic. For that it should be a little under the five star rating but the support was so good I could not give anything else but 5.
Very helpfull and good working app. The customer support ist super quick and helpful. They helped me to customize a few things and did a great job.
Thanks for leaving us this review! - Emily, Head of Support
We used this app to create custom pricing for our new website! Absolutely perfect. Their customer service is unmatched. They are there to help you along the way with anything you need!
We are still setting up our store and Kay has been so prompt with sorting out any issues we have had. Great experience so far!
Thank you for sharing! - Emily, Head of Support
We're very pleased with this app and the support that has come with it! They have been very helpful with all our enquiries, and the process is seamless.
I used this app to discount each customer group. This app is really useful and the customer staff is really kind. They always do their best when I require or ask something. (The staff name is Kay in my case) I super recommend this app!
Thanks so much for this review! - Emily, Support Lead
We use WC to create a VIP shopping area on our D2C website. The app is easy to use and install. I do wish there was greater flexibility in pairing discount codes with WC discounts, but I believe those problems stem more from Shopify limitations than the app itself. Customer service is top-notch. They have been incredibly friendly and helpful, and have done everything from implementing small customizations to work with our website's theme to larger patches and bug fixes.
Thank you so much for the kind words! I'm glad to hear everything is working so well for you :) - Emily, Support Lead
We love using this app and appreciate the amazing customer service from Pixel! Personally, I have used wholesale for several stores and have always had a great experience
Great onboarding experience. Kay helped me understand some best practices for our theme and was very communicative throughout the process. Great support goes a long way. We’re excited to add this app to our stack!
Thanks for leaving this review! Will definitely be sharing this feedback with Kay :) - Emily, Head of Support
Works really well for what I need to do. Support is beyond helpful. I really appreciate Rob and his team for their fast and accurate work to get the app to work perfectly with my theme!
Thank you so much for your review, and I am happy to hear that you love our support! I will pass your kind words on to Rob and the team. - Rosie, Merchant Success