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Very helpful support team. Quick response and to the spot suggestions and solutions. Strong features that cater to our store need.
Thanks for sharing! We really appreciate it :) - Emily, Support Lead
Great app, and FABULOUS customer support!
This is the third piece of wholesale software we tried, and the one we're sticking with. All of them function well, but Supple Wholesale's developer was available to help us with issues customizing the software to meet our specific needs within hours instead of days, and for a fraction of the cost.
We couldn't be happier with Supple, and highly recommend it.
Very useful App - works well
Had inital problem when learning how to use the App so I contacted the developer
Immediate response and we had a great session on Skype sharing my screen and talking through my problem
Excellent App & Excellent support
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The support was great - always willing to help with detailed explanations. This app uses percentages to get the wholesale price, but we do not use percentages for our wholesale pricing, so we had to enter like 46.6777758234876% to get the correct price, and it took a few passes to get it right. That's the only thing that caught us by surprise, but they came through with great support every time and the app worked exactly like it was supposed to. WAY better experience than the "Customer Pricing" App which was a total disaster.
Rob helped me quickly to figure out a compatibility issue. Ultimately we were unable to use the plugin because it didn't work well with our subscription plugin, but the team was honest and quick to respond to my questions!
Fantastic app for wholesale customer rules! Even more than the app, I am so pleased with the excellent support offered by the Supple Apps team. I have received prompt replies to all of my email questions as well as immediate assistance when I placed support calls. Many apps do not come with this high level of customer service.
I am a very simple drag and drop learner. I just learned what an app was just a couple of years ago :) Anyway, I needed a very simple app that wholesale customers can log in to and view what I have selected for them to be discounted. It also gives me the opportunity to set different levels, so I can advertise different levels for discounting. (gold, silver, 5% off, 10% off, etc.). It does not tag customers automatically, but that issue is manageable for us at this point. It also does not send out emails when the customer "graduates" to a different level and that, too, we can do on our own. One thing that is keeping me with this simple app is the fact that I can email support and they respond very quickly. They were quick to install the app and when I found myself stuck (many times - sorry, Marius), they were patient and willing to hold my hand through the instructions. I am sure there are more features I could tap into, but for now, having the capability for wholesale is all we need.
Die App ist einfach zu bedienen und macht was sie soll. Der Support ist sehr gut und reagiert sehr schnell! Ich bin sehr zufrieden!
Vielen Dank! - Emily, Head of Support
If I could give another star I would! Marius and his team have provided *exceptional* customer service and a very good product. I highly recommend any Supple Apps.
SuppleWholesale proved to be the best solution for our store because it does not create additional product variants, but instead creates automatic discounts for tagged customers. Marius even helped code my theme to hide products and collections tagged "wholesale" which really help streamline our wholesale process.
Highly recommend Supple Wholesale over any other wholesale app on Shopify.