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We use this app to discount certain items for our wholesalers, while enforcing a minimum spend. We recently had a issue with our theme as it contains a popup cart. Their developers took a day to respond with working alternatives.
Super happy to hear this, thanks for sharing! - Emily, Support Lead
This app is very easy to use and does exactly what's promised. Also, their customer service is top notch. We were running an older version of the app which caused a bug on the website. Their team was super responsive, kept us up to date on their investigation of the issue, and then implemented a custom change to the code to get the app working again.
Very happy with the app and service. Kay assisteded me today with a theme change issue thoroughly and in record time
The support team on this app is unbeatable. They are so helpful and happily took care of our concerns within the day. We are extremely impressed with Kay and the entire Orbit/Wholesale Club team. Would highly recommend.
I'm so glad your time using the app has been such a pleasant experience! Thanks so much for this review! - Emily, Head of Support
We’ve been using this app for 5 years. It’s been an absolute essential app for our business and I can’t imagine not having this. The support is responsive and helpful. Excellent people to work with.
Thank you so much for sharing!! - Emily, Head of Support
Solid app with helpful customer support. Would definitely recommend for a simple wholesale solution.
Thanks for sharing, I'm so glad to hear we provided such great help! - Emily, Support Lead
thank you for the support, we were having some issues but our questions got answered and we are good to go now
I chose this app because of the other reviews I read. I would just like to say customer service is so important to my business, and I expect the same from other businesses. Supple Apps has exceeded my expectations in not only custom coding the app for us to meet our needs, but also in their quick email responses. I usually was responded to within an hour. I highly recommend this app! Also, the custom coding was super affordable, so if you need to add a few things that aren't offered in the initial app, reach out to them. They coded it quickly so we could get our site launched in time.
Pixel Union is very responsive to any issues. I have been using one of their themes and wholesale club for a long time - I'm very happy!
The customer service is excellent. Paige has helped us numerous times with coding a few tricky spots in our theme. The app works extremely well and there are no issues. The developers are constantly improving the app to make it a better experience for the end user. We are very happy to be a long-time customer for B2B Wholesale Club. 5-Stars and highly recommend this app!
I'm so glad to hear you've had such a great experience!! Thank you for sharing! Will pass this feedback along to Paige :) - Emily