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Lacks some of the fancy features found in other apps, but does the important things well. Super reliable with excellent customer support. We've used for over 7 years. The only wholesale app that integrates with the best bulk cart app EasyWholesale (by NexusMedia).
Thank you for the kind words! I'd love to get more detail on the features you were hoping to have, so I've sent you an email to follow up. Thanks again for the support ☺️ - Emily, Support Lead
good app, customer support has gotten significantly better over the last year. keep up the good work.
Wow it means so much to me to hear this, thanks for noticing the hard work we've put into providing excellent customer service <3 - Emily, Head of Support
The app is super easy to use and understand. And if you end up having some sort of trouble that you can not fix, their support team is an amazing one. So don't be scared to reach out to them! We got our problem resolved fairly quickly with some back and forth. But Kay, the support member that helped me, was very concise and detailed when she needed information from me to fix the issue. Amazing app, amazing company, and even better customer service!
Wow thanks so much for this review!! This is such great feedback, I'm really glad to hear you have had such a positive experience so far. - Emily, Head of Support
This is a great app for wholesale. It does absolutely everything I need it to do and works seamlessly. In the 4 years that I’ve been using it, never have I had a problem. I recently changed themes and a few things needed to be tweaked. Customer service was very quick to respond, they were kind, patient, knowledgeable, and stuck with me until everything was perfect! I would so highly recommended this app and this customer service/developer team!
This app works well, the customer service is fabulous for troubleshooting. They were able to fix our problem pretty quickly and had a developer look over our app to see if there were any mistakes.
We have been using this app for 2-3 years and so far we never have issues. Recently we ran into something that could very well be shopify related and not an issue with the app. Just to confirm there weren't issues we contacted wholesale app with our issues and they responded rather quickly (twice in one day). They looked into the issue for us and assured its most likely a random issue with shopify not always working correctly or user error on the customers end. Out of 11,000 customers, we are having issues with maybe 4 so this is most likely not a wholesale app issue. Great customer service either way.
The best wholesale app. They have awesome support, always help us with any request
Great customer service and a great app! There is nothing like it out there and made my wholesale site even stronger!
I found the response time was good...and Rob was really helpful even though it wasn't clear why I was having issues, he continued to investigate until he found the problem...Excellent service.
Thanks for sharing! I will pass this along to Rob :) - Emily, Support Lead
I have been using them for about a year now for my trade accounts and it works great! It's really easy to use and setup. They also have amazing customer service and support.