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We are still setting up our store and Kay has been so prompt with sorting out any issues we have had. Great experience so far!
Thank you for sharing! - Emily, Head of Support
I used this app to discount each customer group. This app is really useful and the customer staff is really kind. They always do their best when I require or ask something. (The staff name is Kay in my case) I super recommend this app!
Thanks so much for this review! - Emily, Support Lead
We use WC to create a VIP shopping area on our D2C website. The app is easy to use and install. I do wish there was greater flexibility in pairing discount codes with WC discounts, but I believe those problems stem more from Shopify limitations than the app itself. Customer service is top-notch. They have been incredibly friendly and helpful, and have done everything from implementing small customizations to work with our website's theme to larger patches and bug fixes.
Thank you so much for the kind words! I'm glad to hear everything is working so well for you :) - Emily, Support Lead
We love using this app and appreciate the amazing customer service from Pixel! Personally, I have used wholesale for several stores and have always had a great experience
Works really well for what I need to do. Support is beyond helpful. I really appreciate Rob and his team for their fast and accurate work to get the app to work perfectly with my theme!
Thank you so much for your review, and I am happy to hear that you love our support! I will pass your kind words on to Rob and the team. - Rosie, Merchant Success
Great app. We have downgraded from Shopify Plus, and our primary concern was how we would process wholesale orders. B2B Wholesale club has perfectly sorted this—also, huge thanks to Kay at the support desk and her speedy response time.
So glad to hear you were able to find a solution with us! - Emily, Head of Support
The app was so simple and easy to configure and the support is responsive whenever there's an issue with the setup. They will guide and help you to resolve the issues immediately. Thank you.
Side note: would be best if the app is compatible with Ajax carting.
Thank you for leaving this review! I really appreciate the feedback - ajax compatibility is a big request we're getting and something our Product team has been exploring. I appreciate you speaking up about it! - Emily, Head of Support
I had problem with Customer Pricing app since they are not supporting the Multiple Currency and also it didn't synchronize the Quantity zero variants. I looked at the App Store and found this App. Works exactly like I wanted. I definately think it is a better idea to past by the Coupon feature than the multiple variants. Excellent support also. Good job. Glad to use Shopify when I can find app likes that.
Louis
Good product and super support.
www.oeristeriet.dk
Update Nov. 14th 2023:
Very very good and fast customer support when needed.
I've had a terrible experience with the customer service at Pixel Union. I had my websites redesigned and needed them to reinstall this app on the new theme for me. After charging me $75 ($25 per website), they then didn't respond to any of my follow up emails, and now 2 weeks later, I still don't have a functioning app. I have several wholesale customers getting very annoyed. Extremely disappointing service.