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It's an amazing app and the support from the team was a great. We have also used net30 and volume discounts functionality and it's working great.
I unfortunately couldn't get B2B Wholesale Club to play nicely with other App integrations on my shopify store. So, was forced to uninstall it after about $2,000.00 and many hours of time trying to troubleshoot a successful implementation of the tool. I'm going to have to find another B2B solution.
I do believe B2B Wholesale Club would be fine on its own without other Apps that effect product discounts. In my opinion, it is probably a good decision to install this App ONLY if you do not plan to install or affect discounted pricing for D2C e-comm purchases.
Hi! I'm so sorry you had incompatibility issues with another app. This can happen from time to time, generally when two apps are competing for the same spot on the storefront. The best thing to do is always to reach out to us first! I also want to clarify the only charges you received from us were 2 monthly subscriptions totalling $84.50 which I've now refunded. I've followed up in an email with more detail :) - Emily, Head of Support
Great customer service and does what we need! Going forward I wish it had more capability with other discounting bulk/tier apps so we could do promos with our wholesale customers. I also wish it showed the breakdown or ability to track a promo code/discount.
I decided to go for an Online Store with wholesale functionality over the limited wholesale channel within Shopify. Wholesale Club has exactly what I needed, including the great add-ons which suit our business perfectly. As far as support goes, Kay has done an absolutely outstanding job. I expected to wait a day or so in between queries (I'm in Australia) but I got immediate responses and clear help. Thank you Kay!
So happy to hear this! Will definitely be passing this along to Kay, thank you for sharing! - Emily, Support Lead
Probably the worst app you will find with super expensive add ons. I have bought the custom prices ad on for 99$ but the app is not working fine and prices are not reflecting on the website so i raised the issue with the support and the support took several days to address the issue and find out the issue . Also there are many basic issues with the app such as it doesnt display any error if your file is having any issue . There is no status update available as well. So you can wait whole day in dark hoping that your file will be uploaded . We asked the support to upload our file from there end but then too they wasted many days to do the same and still its not done.
I'm sorry to hear you're having trouble with Custom Prices! Our developer has sent you a message today addressing your concerns, please have a look in your inbox and reply ASAP. Looking forward to your response!
Wholesale Club app is the perfect solution for our store. So easy to install and use. The support from Patrick at Pixel Union has been very helpful and. I would 100% recommend this app !
Awesome customer service. The team was easily able to help us iron out some of the install issues we were having - quick and very responsive. App function is fairly limited but does what it's supposed to do. We've had good customer response.
Glad we were able to get you sorted out! :) - Emily, Support Lead
I am very happy with the Wholesale Pricing app by Supple. The set up has been very smooth, the service was fast, communication was excellent. Thank you! Janelle
Great app and amazing support. Highly recommended. https://boxquiz.dk
Wholesale Club online support was prompt and great to deal with. Genius App & magic team behind it !