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問い合わせ対応が早く、サポートがしっかりしているので、安心して使えました。日本からの問い合わせでしたが、ちゃんと対応してもらえて、よかったです。
価格を顧客タグにあわせて変更できて、Dawnでも動作してのでこちらのアプリはオススメです！
Thank you for the review! - Emily, Head of Support
This app used to work very nicely. They did some udpate 2 weeks ago to their app, and is not working correctly in our shop anymore. They don't give us estimate time to fix. It has hit us in sales with our wholesale customers. Hope they fix asap.
All-in-all, Wholesale Club has been a good addition for us. It has most of the functionality we need to please our wholesale customers. We have had some issues with this app getting along with other apps or coding on our site. Also, it is frustrating that the only way to contact support is via email, especially when there is an urgent issue. However, with that being said, Declan and the developers have always been able to nail down the problem and get it fixed.
This app made setting up wholesale pricing and accounts so easy! I was able to quickly create wholesale with custom pricing tiers and account requirements with Kay's help. She provided excellent ongoing support, answering all my questions along the way promptly and in detail.
I highly recommend the B2B Wholesale Club app, especially if you need some extra guidance getting your wholesale channel launched. Their customer service is fantastic!
I really appreciate this thoughtful review. I will definitely pass this feedback along to Kay! - Emily, Head of Support
This app is extremely unreliable and a complete pain, we would not recommend it to anyone serious in wanting to offer wholesale pricing. Everything we do something with prices it causes problems, it basically constantly fails to provide customers with discounted pricing, which is the whole point of the app, leading to frustration for both our customers and us. We will be looking to either open a separate store to avoid apps or see if we can justify shopify plus instead for a native solution. *update* Received an email advising this is likely isolated to my store but the same issues have gone on for months, i have also been told that a support ticket is opened to reach out to me but i have received no contact, only the reply to this feedback sent from the app store.
Hi again, just received your update. The email I sent you was to the account owner email address on file, it's the only one we have access to. Please have a look there and get back to me ASAP!
A basic app that does what it needs to although is not compatible with a number of other Shopify apps. The only solution is to remove existing apps and lose functionality so wholesale club continues to work, without bugs and errors. A little limited and seems no investment in improving.
Kay is lovely to deal with from support, although their technical support and upgrades needs attention.
We use this app to run our wholesale business through our store. Works great and has lots of flexibility on pricing. We really like the quick order page as well.
Absolutely fantastic! After figuring out how to fine tune the settings of this app to exactly what we needed for our store, we couldn't be more pleased with the functionality of it. The support team has answered our never-ending questions with clarity and positivity, and we are so thankful that they helped us make this everything we needed it to be. Do not underestimate the abilities of this app as it has proven to be the all-in-one tool for incorporating Wholesale to our site. You will not be disappointed.
Absolutely fantastic customer service. HIghly recommend this app
You guys were the best, very responsive and friendly when troubleshooting compatibility with another app. Thank you thank you.