评论 (750)

整体评分
4.7
每个评分等级的数量
  • 86% 的评分是 5 星
  • 6% 的评分是 4 星
  • 0% 的评分是 3 星
  • 1% 的评分是 2 星
  • 6% 的评分是 1 星
2023年12月23日

Mind blowing customer support! The team helped us solve a number of issues even though they not were caused by the app it self.
Highly recommended supplier of apps :)

Orbit is a safe and sound supplier of apps, and really commits to make sure their customers get all the help they need.

Frivannsliv
挪威
4个月 人在使用应用
Orbit已回复 2024年1月3日

This is so nice to hear, I appreciate you sharing it with us! Happy New Year :) - Emily, Head of Support

编辑时间:2024年6月18日

Setting up a wholesale arm as well as an internal system in it's entirety for a small business was a pretty daunting task for me. This app was the needle in the haystack. For what you pay, you get amazing and quick support. It does what it's supposed to at a fraction of the cost of other options. They keep up with Shopify updates. Could not give them enough praise.

Small Planes
美国
12个月 人在使用应用
Orbit已回复 2023年11月20日

Thanks so much for this review! Will pass the kind words along to Jack! - Emily, Head of Support

2023年8月31日

Always willing to help me sort any concerns out. Had issue installing onto new theme to ensure I had access to future shopify theme updates and they worked through it with me and we found a solution. Very happy to continue using this app, it's the most cost effective, whilst having all the flexible functions I require.

Lokk Stokk & Apparel
澳大利亚
2年多 人在使用应用
Orbit已回复 2023年9月5日

I'm so happy to hear your experience has been so positive! Thanks for leaving this review :) - Emily, Head of Support

2023年11月2日

This app has a lot to offer when trying to have different pricing based on who is logged in. Easy installation, and quick response if a tweak is needed for your particular theme. I recently moved from an old theme to a new 2.0 theme. This app worked pretty well but it had issues after implementation. Kay sourced the problem quickly and the reliability of pricing for each custom user was very good. Kay went out of her way to assist in some final tweaks with this new theme and explored why certain formatting was not as clean as I wanted. After work by Kay and team, it was shown to be a problem with one of my legacy apps, not WC. Stellar customer service!

Team Power Products
美国
9个月 人在使用应用
Orbit已回复 2023年11月6日

Thank you so much for this detailed review! I'm so glad to hear you've had such a positive experience, it means a lot to me that you took the time to share it. Thanks again! - Emily, Head of Support

2024年5月7日

私たちの、BtoBビジネスの売掛金の回収から自由にしてくれた素晴らしいアプリです。BtoCと同じ管理画面で対応できるので、在庫管理も一元化してできます。トラブル対応も素早く、日本との時差があるにも関わらず、素早い対応で感謝しています。

A-CLIMBING
日本
大约2个月 人在使用应用
Orbit已回复 2024年5月8日

Thank you! - Emily, Head of Support

2023年10月22日

Have been using the app for nearly 3 years now for our wholesale site. Although it can be a little clunky at times, it works better than the other ones we tested when we were trialing other options. Overall I definitely recommend it as it has all the features we needed, such as allowing for discount codes and multiple wholesale tiers depending on customer tags with varying prices.

I'd give 10 starts to the support team, they are always very helpful and go above and beyond to assist.

Skin O2 Wholesale
澳大利亚
2年多 人在使用应用
Orbit已回复 2023年10月24日

Thank you for leaving this honest review! I really appreciate how long you've stuck with our app, and your acknowledgment of our support team. :) - Emily, Head of Support

2023年11月28日

Kay was fantastic in answering my questions, and going out of her way to help me export, upload, and fix issues.

WWW.GABEE.COM.AU
澳大利亚
5年多 人在使用应用
Orbit已回复 2023年12月1日

Thank you very much! - Emily

2023年7月25日

Thought we had some problems with the Wholesale Club app, their support is fast and efficient (thanks Alex and Emily) and helped us find out the actual cause (which was a Shopify update to the Markets settings). Do be aware that Shopify's in-built multi-currency stuff is not supported, so all your markets need to have the same default currency if you're selling to multiple countries. We use a separate 3rd party app called BEST Currency to display converted currencies to international customers, that does seem to mostly cooperate with Wholesale Club.

Vorsprung Suspension
加拿大
5年多 人在使用应用
Orbit已回复 2023年7月27日

It was my pleasure!! Thanks for leaving this review! :) - Emily

2023年8月4日

I needed some quick assistance troubleshooting some installation issues with B2B Wholesale Club. The live chat had an agent right away (Alex) and they were extremely helpful and friendly. They helped me through each step until we got the issue resolved. Great customer support!

MPG Sport CA
加拿大
大约6年 人在使用应用
Orbit已回复 2023年8月8日

So happy to hear you've been enjoying our live chat feature!! - Emily, Head of Support

2024年1月18日

Incredible customer service. Highly recommend

Mother SPF
澳大利亚
11个月 人在使用应用
Orbit已回复 2024年1月23日

I really appreciate you saying this, thank you! - Emily, Head of Support