評價 (755)

整體評分
4.7
各級評分數量
  • 86% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 6% 的評分為 1 顆星
2023年8月17日

This app no longer works for retailers who sell internationally and use Shopify markets. It is a huge shame as we have been using this app for 4 years and it worked well for us. However it has not kept up, and international retailers are unable to place orders if a store has Shopify Markets in place, even if you ask the customer to check out in your store's home currency. The app developers have confirmed this is a limitation of the app and have no timeframe for resolution. If you are a retailer who sells internationally, don't waste your time on this.

Lumiere Equestrian
澳洲
使用應用程式 4年多
Orbit 已回覆 2023年8月18日

Hi there! I'm so sorry to hear you're frustrated with our current incompatibility with Shopify Markets. This is something our Product team is currently investigating to find a solution for. We'll be sending you a follow up email this afternoon with more detail on that, please make sure to check your email! In the meantime, I truly appreciate you sharing this feedback, it means a lot! - Emily, Head of Support

2023年8月22日

This is a premium app. The best part is the support that comes with it. I ran into a few problems during set-up due to a paid theme I am using that uses complex Ajax cart functionality. When I contacted the support of the theme, they wouldn't help. The support of B2B Wholesale Club supported immediately and solved the issue as well as many others. I tried out a few other Wholesale apps. Nothing compared to this app. If you want to set up a wholesale online shop without paying for Shopify Plus, this is the best app you will find.

Copricap Wholesale
德國
使用應用程式 21天
Orbit 已回覆 2023年8月24日

I am blown away by this review!! Thank you so much for the kind words! - Emily, Head of Support

2023年9月12日

5 STAR FOR SURE!!!!!! Loving this app so much - I highly recommend! They have an amazing team that will make sure to guide you through the steps until everything is set in order for your wholesale clients to be able to use the app flawlessly, love it!!!

Also, one of the representee by the name of Kay, gave us awesome guidance & assistance and made sure that we were on the right track to get everything started and her email response time was definitely fast and on point. It's always a plus when you can run into a company whose employees are really passionate about their work - this lets me know that they put a lot of work into their company and highly respect their customers.

Overall, there customer service and the platform are A-1 and I would not advise using any other B2B wholesale app, especially if you're not so tech savvy...... this app is perfect. :)

Oh, forgot to mention... you also get a 30-day free trial to really understand how the system works before making a purchasing decision. Thank you so much Orbit / Kay - we are definitely looking forward to using the app on our website for as long as your app is active - you have a long-time customer for sure!!!

Thanks again guys & God Blessed!! :)

Hippy Mood
美國
使用應用程式 8天
Orbit 已回覆 2023年9月15日

Wow this is an exceptional review!! I really appreciate you taking the time to share these kind words!! I'm so glad to hear you've had such a great experience :) - Emily, Head of Support

2023年9月28日

This app made setting up wholesale pricing and accounts so easy! I was able to quickly create wholesale with custom pricing tiers and account requirements with Kay's help. She provided excellent ongoing support, answering all my questions along the way promptly and in detail.

I highly recommend the B2B Wholesale Club app, especially if you need some extra guidance getting your wholesale channel launched. Their customer service is fantastic!

PartyEight
美國
使用應用程式 2個月
Orbit 已回覆 2023年10月3日

I really appreciate this thoughtful review. I will definitely pass this feedback along to Kay! - Emily, Head of Support

2023年8月15日

The app works very well, easy to setup. Technical support is fast and efficient. I recommend to everyone who needs to do wholesale.

BIOKOMA® - Dried Herbs
美國
使用應用程式 11個月
Orbit 已回覆 2023年8月17日

Thank you! - Emily, Head of Support

2023年8月18日

Great app! Super easy integration to include a B2B option on our website for wholesalers. Plenty of options to configure it to ensure it works well for your business, and set-up was super easy. Had a couple of questions along the way and customer support was incredibly quick and helpful. Would definitely recommend this app to e-commerce brands looking for a B2B integration for their online store.

Charlie and Fox
澳洲
使用應用程式 26天
Orbit 已回覆 2023年8月24日

Thank you so much for the kind words!! - Emily, Head of Support

2023年9月18日

A very useful app if you have a separate pricing for your wholesale customers and don't want to spend thousands of dollars on Shopify Plus where this feature is in-built.
I have given 4 stars to the product as I feel there is room for improvement. Their customer service however is impeccable and I would happily give them 5 stars if it was purely on the basis of their support.

Tea People - a social enterprise speciality tea company
英國
使用應用程式 4個月
Orbit 已回覆 2023年9月21日

Thanks for your honest feedback here! I appreciate it :) - Emily, Head of Support

2023年9月5日

Very helpfull and good working app. The customer support ist super quick and helpful. They helped me to customize a few things and did a great job.

COTIERE
德國
使用應用程式 4個月
Orbit 已回覆 2023年9月15日

Thanks for leaving us this review! - Emily, Head of Support

2024年2月28日

何も知識がない中で、Orbitの方々が非常に迅速かつ、的確なサポートを下さり、安心して利用できております。皆さんがレビューしている通り、カスタマーサポートが素晴らしいと感じております。

ao daikanyama
日本
使用應用程式 5個月
Orbit 已回覆 2024年3月1日

ありがとう - Emily, Head of Support

2023年8月4日

Feature wise the app is great, however, the lack of compatibility with Shop accounts is a massive drawback! We have reached out to support for an answer on whether this issue will be resolved and have had no response. Pretty disappointing because otherwise the app is great.

Premax Skincare
澳洲
使用應用程式 接近2年
Orbit 已回覆 2023年8月8日

I'm sorry to hear you've been having trouble getting in touch! Looks like we responded to your message the same day you sent it. Can you check your spam folders? I've just sent you another email now as a follow-up. Hope to hear from you! - Emily, Head of Support