評價 (779)

整體評分
4.7
各級評分數量
  • 86% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 6% 的評分為 1 顆星
2023年4月6日

The Wholesale Club app is the right app we need for our business. The Customer help team is very proactive in addressing your issues. Thank you team for always being so helpful!

BL Lashes Korea
南韓
使用應用程式 3年多
Orbit 已回覆 2023年4月11日

Thank you so much for this review! - Emily, Head of Support

2021年8月12日

Great app we have been using for 2+ years now. Very responsive customer service. Wish they could assist a little better with other 3rd party apps, but i do understand the limitations of the apps communicating with one another on SFY so cannot blame them for it, hence, while it will remain a 5-star app. The few times we have needed assistance they have been there to assist. And the price is very affordable compared to the competition. - great if you want to apply wholesale pricing on draft orders especially. and very simple to use excel to update wholesale price as needed

HTM Lighting Solutions
美國
使用應用程式 3年多
Orbit 已回覆 2021年9月13日

Thanks for this review. Third party apps can definitely be a challenge, but I appreciate your understanding! Glad to hear everything else went smoothly. - Emily, Support Lead

2020年11月12日

Very happy with this add on. Big time saver for us and a seamless experience for our customers. Highly recommended.

Storex
加拿大
使用應用程式 3年多
2020年7月22日

amazing app and even better customer service!! The app works flawlessly and any small custom revisions are made for you free of charge by their amazing service team.

Rankin Warehouse
美國
使用應用程式 3年多
2015年6月3日

Great experience with Supple Wholesale! Easy to use app and fantastic support both pre and post purchase. Marius answered all my questions within an hour and continues to help us. App works seamlessly within our theme. Definitely recommended if you already sell wholesale or plan to start soon.

MantraBand® Bracelets
美國
使用應用程式 3年多
編輯時間:2023年9月26日

Had to contact Orbit as we needed a bit of help with the re-install after a Theme upgrade. Enter Kay who was fantastic in guiding us and also super proactive in suggesting a couple of little tweaks to the layout and net terms checkout. Response / turnaround time was really quick, totally 5 star service.

Ailera
英國
使用應用程式 3年多
Orbit 已回覆 2022年1月19日

Thanks for your feedback. We're in the process of re-evaluating the upfront costs of the feature add-ons, so I appreciate you sharing your thoughts! - Emily, Support Lead

編輯時間:2019年9月20日

I share wholesale sales on the retail page. And this app is the best app on my site! Most other wholesale apps offer discounts only for certain percentage. But I wanted to apply a different discount rate to each product. The "Customs price" feature has solved this problem perfectly! CSV files can be put in bulk at any price for each product and are really fast. I've also installed "Net Terms" and "Quick Order Form," both of which are perfect for wholesale customers! The add-on will cost you extra on the first installation, but since you only have to pay this amount for the first time, if you plan to use the app, it is recommended that you use all the necessary features for the first installation. Even if you pay extra fees for additional functions, it's a very efficient app and it's worth it.
I have no knowledge of programming, computer coding, etc. So I tend to avoid apps that need to be installed separately or the codes need to be modified. But I didn't have to worry about that at all. I e-mailed them what I wanted, and they perfectly complied with my request. I really appreciate to Rob, Declan and Shanon (and their team) for helping me. Five stars are not enough!

COLORCL
南韓
使用應用程式 3年多
2023年9月25日

Has worked well for our needs and response when there has been an issue has been very quick!

Tonix
美國
使用應用程式 3年多
Orbit 已回覆 2023年9月27日

Thank you for sharing, I appreciate it!! - Emily, Head of Support

編輯時間:2017年10月20日

They are super super super awesome :) You send an email, reply comes in a minute. For some extras they dont even ask for payment. We are very happy with Marius and his team..Thank you guys...My favorite...

Pestemalcom
土耳其
使用應用程式 3年多
2020年9月12日

The Wholesale Club app has worked well with our new retail/wholesale combo website, but the main reason for the high rating is the excellent technical customer service by Pixel Union.

We dealt primarily with Patrick, who went above and beyond to help us install our app and troubleshoot issues we were having, most of which were due to the fact that we had a number of database-synced apps that did not play well together at first.

I know that we asked for more help than would normally be provided by an app maker but Patrick at Pixel Union never pushed back, and pointed the way for additional help resources when it was out of their app’s scope. We were in good hands with Patrick. Great job!

Hedge Farm
美國
使用應用程式 3年多