評價 (771)

整體評分
4.7
各級評分數量
  • 86% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 6% 的評分為 1 顆星
2024年8月6日

This app runs pretty well and has made wholesale an option for our store. The response from support is quick and they have been able to resolve or answer all our questions along the way.

Great Eastern Sun
美國
使用應用程式 接近2年
Orbit 已回覆 2024年8月8日

Thank you!! - Emily, Head of Support

2024年8月6日

The B2B Wholesale Hub support team is super efficient and prompt in assisting with troubleshooting! Thank you for making the experience so wonderful x

Emma Kate Co
澳洲
使用應用程式 6年多
Orbit 已回覆 2024年8月8日

Aw this review is so kind, and very much appreciated! Thank you! - Emily, Head of Support

2024年6月28日

I highly recommend the app and customer services are 10 out of 10, Sara was very fast with a friendly response

AE CAR
英國
使用應用程式 5年多
Orbit 已回覆 2024年7月2日

Thanks so much for using our app for 5 years! I'm glad you had such a positive experience with our support team :) - Emily, Head of Support

2024年7月22日

App does what is required... giving us the ability to provide trade and discount pricing. We had a couple of issue upload .csv file with trade pricing but the customer service was super quick at advising us how to do this

Avoca Interiors
澳洲
使用應用程式 大約1個月
Orbit 已回覆 2024年7月25日

Glad to hear we were able to get everything sorted out for you!! - Emily, Head of Support

2024年7月2日

Top Marks for Alex, he helped me with the net terms features and provided excellent answers to all my queries

My Car Cleaning
英國
使用應用程式 接近2年
Orbit 已回覆 2024年7月4日

Thank you for this review!! I really appreciate it :) - Emily, Head of Support

2024年7月3日

Terrible support. I've submitted multiple requests to the support team, as I keep getting an error from the app saying that

"Install error
There’s been an issue with your install. Our support team is having a look, and we’ll be in touch via email ASAP."

No one gets back to me. There is no live chat. It's been so long since I have submitted the request and I can see on the admin panel that they haven't even logged in, to check out the issue!

Sira Cash & Carry
英國
使用應用程式 5個月
Orbit 已回覆 2024年7月4日

Hi - I'm sorry to hear you're having trouble getting in touch. We responded to your message yesterday with a fixed install, I believe our messages may be hitting your spam inbox. Please have a look there. Additionally, we do have live chat support, so please open your app and chat with us ASAP - we are online right now. Thank you! - Emily, Head of Support

2024年7月24日

Kay was so helpful! She went above and beyond in helping us solve a coding issue by giving us clear instructions on how to go about resolving the problem.

This is Eden Hong Kong
香港特別行政區
使用應用程式 6個月
Orbit 已回覆 2024年7月25日

Thank you for the review! Will pass this feedback along to Kay :) - Emily, Head of Support

2024年7月1日

I shopped around for a while before choosing the app we wanted to use for B2B. This app covers all areas that we needed and is easy to set up. The response time to my many questions has been very fast. Thank you Kay for all the help. Even being in Australia the response time was quick. I feel confident in sharing the B2B access with our wholesale customers now. I would recommend this app to anyone wanting to sell wholesale without needing expensive software or Shopify Plus.

Olga de Polga
澳洲
使用應用程式 5天
Orbit 已回覆 2024年7月4日

Wow thanks so much for this glowing review. I'm so happy to hear you chose us! - Emily, Head of Support

2024年7月10日

Very easy to use and excellent support!

MMR Performance
英國
使用應用程式 3年多
Orbit 已回覆 2024年7月12日

Thanks so much!! - Emily, Head of Support

2024年7月9日

amazing application !!! Thank you very much and your customer service is amazing very fast response !!!

Remington Medical
加拿大
使用應用程式 3個月
Orbit 已回覆 2024年7月11日

Thank you so much for the review! - Emily, Head of Support