評論 (803)
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I have received excellent help from Paige and the team at Pixel Union Support - it's been super speedy, clear, and exactly what my business and I were looking for! Thank you SO much!
The App works very fine and does what it should do reliably.
It would be a real improvement if the discounts could be sorted and manually deselected from some functions.
Example: If I have several discounts, but only want to enter "Custom prices" for a few of them, all the discounts are displayed and I have to constantly scroll from right to left.
Hi, thanks so much for sharing this feedback! I appreciate you taking the time to let us know how we can improve the experience :) - Emily, Head of Support
The app does exactly what we want it to. We had a few hiccups when Shopify updated their security, but the customer service was great and addressed every issue promptly. Would highly recommend.
All-in-all, Wholesale Club has been a good addition for us. It has most of the functionality we need to please our wholesale customers. We have had some issues with this app getting along with other apps or coding on our site. Also, it is frustrating that the only way to contact support is via email, especially when there is an urgent issue. However, with that being said, Declan and the developers have always been able to nail down the problem and get it fixed.
So far it is working ok but it is too early for us to have a final opinion. Our customers seem pleased and that is the main priority.
Install process had it's hiccups, but we were able to make progress once customer support got involved. We're happy with the product so far!
Great customer service and does what we need! Going forward I wish it had more capability with other discounting bulk/tier apps so we could do promos with our wholesale customers. I also wish it showed the breakdown or ability to track a promo code/discount.
Our company has been using this application for almost 5 years with very little hiccups. On the rare occasion that we notice an issue, the team @ Orbit get back to us with either a fix or at minimum communication to move forward.
The only real problem that we have with the app is for our Canadian customers receiving wholesale without having to go through a few hoops to keep the pricing at checkout. This started when Shopify launched markets. It's not a deal breaker as our sales into that country are small and we work with the dealers on a need to basis.
Thank you so much for this honest review. We are currently exploring compatibility with Markets for a release in the new year, stay tuned! - Emily, Head of Support
We have just installed the app, and so far so good and I have to say that the support I received from Kay was great! Helpful and super efficient.
Great app that integrates with Superstore well. I was using Locksmith to hide my retail products which worked well but now just have a separate B2B area. You will need to disable the express checkout option from showing anywhere but your check out in order for the discounts to apply. Support from Kay was excellent.
Thanks for this detailed review! I'm glad to hear everything has been working so well for you :) - Emily, Support Lead