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The customer support has been amazing. The team have replied to my requests for help within 24 hours and even fixed up small bits of coding that I couldn't do myself. The plug-in does take a little bit of time to get your head around but it does everything that I need it to and it's the perfect option for offering wholesale to my customers without the need to set up a completely different platform.
Thank you Marius for assisting me with the installation. I hope other store owners appreciate your unrivaled after sales service as much as i do. Was not expecting to be attended to at the drop of a hat but thanks. Will continue supporting great service and a awesome app!
Sharwoods Bike Tyre.
B2B Wholesale Club has been an invaluable addition to our Shopify store. Their customer service is exceptional, and it has greatly benefited our business.
I'm glad to hear the app has worked so well for you, thanks for sharing! - Emily, Head of Support
Great app... Very helpful support and they even did some customization for us, on the house. Thank you!
Just the app we have been searching for for over three years now! Supple Wholesale does what so many other wholesale apps have been unable to, restricting customers from checking out with a quantity greater than what we have in our Shopify inventory. This was our biggest concern as we keep limited inventory on hand and would otherwise risk over allocating at any given time. The service is extremely fast, professional, and better than any other we have yet to come across, the app itself is perfectly user friendly, and the end result is a seamless, hassle and worry-free wholesale process for both us and our retailers. Orders process through as they normally would and are shipped just as any other order would be by our fulfillment company. Highly recommended over any other wholesale app out there- and believe me, we've tried them all!
This a really sound and app and the support, especially Kay, has been super helpful. The whole CS team there has been very accomodating.
Thanks so much for this review, I will pass the feedback along to Kay!! - Emily, Head of Support
This app is great for showing different price point for different users. The developers are also fantastic at resolving issues and adjusting the app to suit your needs.
20240124追記 翻訳を使って英語でやりとりをしました。返信のレスポンスがとても早く、そして問題解決までたったの1日でした!今回起きた問題は正直改善は難しいのかなと諦めていましたがとても早く解決できて助かりました。有難うございました!
We communicated in English using translation. The response time was very fast, and the problem was resolved in only one day! I had given up on the idea that the problem would be difficult to remedy, but you were able to solve it very quickly. Thank you very much!
Thank you for sharing! - Emily, Head of Support
This app allow me to create a B2B section into our website to give the option for retails and sellers to buy direct into our website with their own price list. I've tried many app but this is the one that I found with a easy user interface and with an amazing support team. I've open a lot of tickets and they give me an amazing assistance! So congratulations, really happy to use this app!
This is so great to hear. I'm glad you're having such a positive experience! - Emily, Support Lead
I recommend this app. Wholesale Club is not compatible with some other applications yet, but has great functionality.
Thanks for your review! Our team appreciates your recommendation very much! - Jamie, Product Manager