評價 (746)

整體評分
4.7
各級評分數量
  • 86% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 6% 的評分為 1 顆星
2024年6月13日

This app has and is very useful for our store because it opens up functions that Shopify doesn't offer naturally. We have been using this app for over a year, and every time we run into issues or have questions, they have always helped us out.
With chat integrated into their app, the response time is quick and professional. I recently got help from Kay about their product visibility feature, and I can't wait to get started and explore how we can best utilize this additional feature.

Stuart Alexander & Co
澳洲
使用應用程式 大約1年
Orbit 已回覆 2024年6月17日

Thanks for sharing your experience using Wholesale Hub to run your wholesale business. I love to hear that you've enjoyed our Live Chat support, and are getting started with taking advantage of our Product Visibility feature for built-in access control.

- Danny, CEO

2024年4月30日

This app is very useful for stores that need wholesale accounts on their site but cannot use or upgrade to Shopify Plus.

They are quick to respond using their chat directly integrated to the app. Alex was quite helpful and ensure to help you resolve any issue to the best of their ability.

Rolda Cosmetics - Mens Grooming & Care
美國
使用應用程式 2年多
Orbit 已回覆 2024年5月2日

I super appreciate this review, thank you for sharing!! - Emily, Head of Support

2024年4月25日

Wholesale Club has been very good and straight forward for setting up and streamlining out B2B. There are a few more custom discount features that we'd like to be able to use but we communicated this to the Orbit team and they seemed to seriously consider them for future addition.
The customer service has been great! Very fast to respond and sort out any bugs.

Setrab USA | susa
美國
使用應用程式 4年多
Orbit 已回覆 2024年4月29日

Thank you so much for this review! I am glad to know that our desire for feedback and opportunity to grow is clear to our merchants :) - Emily, Head of Support

2024年5月3日

This app was the solution we needed to offer multiple price tiers for B2B sales. After many months we discovered a bug on our site and their team figured out the problem and fixed it within a day. I am gratified to be working with a company that knows how to support their customers!

HUG Hydronics
美國
使用應用程式 接近2年
Orbit 已回覆 2024年5月8日

Thank you so much! I appreciate your kind words about my team! - Emily, Head of Support

2024年3月28日

Very helpful customer support. they answered all my questions and helped me understand how to solve the problems I was dealing with. they offer many solutions and help me to understand what they are doing to fix things rather than simply fixing them.

SmokeHouse Distribution
美國
使用應用程式 接近3年
Orbit 已回覆 2024年4月2日

Thank you for leaving us this review! - Emily, Head of Support

2024年6月5日

App works great and their tech support is amazing! Very quick to respond and get any issues I have (usually my own doing), resolved.

Spray Center Electronics
美國
使用應用程式 12個月
Orbit 已回覆 2024年6月12日

Appreciate the kind words and the review! Glad we were able to get everything sorted in short order.

- Will, Head of Development

2024年2月28日

We've been using this app for our B2B solution for seven years. Wholesale Club has offered compelling features to allow a seamless ordering process for our wholesalers. Their responsive tech support has been valuable in quickly resolving issues, such as making adjustments to the app to be compatible with Shopify changes. I would recommend this app for small businesses looking for an effective yet affordable B2B solution.

Road Runner Bags
美國
使用應用程式 6年多
Orbit 已回覆 2024年3月1日

Aw I really appreciate you leaving this review, thanks for your kind words! - Emily, Head of Support

2024年3月20日

Easy to use app that has worked well for our business. Customer support is great– the team has been quick to respond and help solve any issues.

Ave Home
美國
使用應用程式 5年多
Orbit 已回覆 2024年3月22日

I really appreciate you sharing this! Thank you! - Emily, Head of Support

2024年6月13日

Kay was amazing . I’m not so tech savy. So she took care of everything , even sent videos of my own shop to help me to understand. Customer support deserves a special mention. Whenever I’ve had questions or needed assistance, the support team has been incredibly responsive and helpful. It’s clear that the developers value their users and are committed to providing a top-notch experience.
Overall, the Wholesale Hub app is an indispensable tool for anyone involved in the wholesale business. It simplifies purchasing, improves efficiency, and offers tremendous value. I highly recommend giving it a try!

Jacstone Art
美國
使用應用程式 24天
Orbit 已回覆 2024年6月17日

Thanks for your kind words, and for using Wholesale Hub to run your wholesale business! Providing great customer service to our merchants is incredibly important to us, so this is wonderful for the entire team to hear, especially Kay.

- Danny, CEO

2024年2月15日

The B2B Wholesale Club app is pretty straightforward, and offers us the ability to apply discounts with different tags, which is just what we need. What sets this app apart from others is the customer service.

This past week alone, I have been on chat with Alex numerous times. The patient, understanding, efficient service I received on each occasion is unlike any other. Alex navigated my questions about this app (and others due to compatibility) with experienced swiftness and was able to tell me exactly what I needed to do to ensure they could fix something on their end. I asked if I could please provide feedback, I am THAT impressed with the customer service I received. Shout out to Jack too, who followed up through email. Thank you!

Knit Collage
美國
使用應用程式 大約6年
Orbit 已回覆 2024年2月22日

Wow this is such a sweet review, thank you so much for leaving it!! I really appreciate the kind words you've shared about my team. It means a lot to know our support is providing such value. Thank you again!! - Emily, Head of Support