Reviews (791)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail operations on one platform, offering features like custom pricing for different customer groups, net payment terms, and quick order forms. They appreciate the detailed discount settings, additional fee options, and product visibility customization. The app's stability with complex pricing and large volumes, along with responsive and effective customer support, is also noted positively.

April 17, 2015

I am a very simple drag and drop learner. I just learned what an app was just a couple of years ago :) Anyway, I needed a very simple app that wholesale customers can log in to and view what I have selected for them to be discounted. It also gives me the opportunity to set different levels, so I can advertise different levels for discounting. (gold, silver, 5% off, 10% off, etc.). It does not tag customers automatically, but that issue is manageable for us at this point. It also does not send out emails when the customer "graduates" to a different level and that, too, we can do on our own. One thing that is keeping me with this simple app is the fact that I can email support and they respond very quickly. They were quick to install the app and when I found myself stuck (many times - sorry, Marius), they were patient and willing to hold my hand through the instructions. I am sure there are more features I could tap into, but for now, having the capability for wholesale is all we need.

Essiac Tea
United States
3 months using the app
October 25, 2023

Really like and recommend this b2b app. Have the features that we need and the customer support is fantastic. Kay and the team have made all efforts to implement and customize the app to meet our expectations.

Segers
Sweden
2 months using the app
Orbit replied October 26, 2023

Thanks for this review!! - Emily, Head of Support

September 14, 2022

Whosales Club is a must-have application in your shop if you want to have a B2B shop that meets all your needs. It is a very complete application where you can customise each customer view with specific filters according to the target. We are very happy with the support team for all the help they have given us.

KMB shoes
Spain
2 months using the app
Orbit replied September 14, 2022

Thank you so much for sharing these kind words! - Emily, Head of Support

December 29, 2016

These guys provide the best support! Highly recommended

Pimp Chimp
United Kingdom
2 months using the app
October 7, 2016

These guys are really amazing. We used another app for wholesale pricing that didn't really work out for our website. They sent me clear instructions how to start the setup process after installation, then removed the previous app and finished everything by the next day. They solved my problems in a short time, reacted fast to my e-mails so I'm a really satisfied client.

Tb Outdoor Design
United States
2 months using the app
December 7, 2015

If I could give another star I would! Marius and his team have provided *exceptional* customer service and a very good product. I highly recommend any Supple Apps.

SuppleWholesale proved to be the best solution for our store because it does not create additional product variants, but instead creates automatic discounts for tagged customers. Marius even helped code my theme to hide products and collections tagged "wholesale" which really help streamline our wholesale process.

Highly recommend Supple Wholesale over any other wholesale app on Shopify.

Holly Lane Christian Jewelry
United States
2 months using the app
April 10, 2023

Emily and Jack were amazing! I used the paid support service so I could streamline the setup and it’s worth it. Very responsive and makes sense to me to get those one on ones and bio issues in the butt from the start. Also very thorough with screen recordings and screen shots. Hoping we set it all up great and will find out soon enough as I trial the full wholesale club workflow!

Thank you and your team!

Life League Gear / Lobster League Gear
United States
2 months using the app
Orbit replied April 11, 2023

Thank you so much for this review, Vinny!! It was a pleasure helping you out :) Excited to see you launch the wholesale side of your store! - Emily

July 20, 2020

If I could give Emily, Sara and the team 100 stars I would. They were so kind, attentive and flexible on helping me setup Wholesale Club and made the process smooth, simple and exhausted every option available so that my store could work powerfully and smoothly. I will 1,000% recommend them and use them in the future. It is a sophisticated app that can really level up your wholesaling game without stressing yourself out on new tools to use with Shopify.

muk usa professional
United States
2 months using the app
July 28, 2021

We had some problem with the theme, but it was handles quick en with a great explanation. Even a smal movie provided.

3:16 Europe Distributors
Netherlands
2 months using the app
October 30, 2023

The experience with Wholesale Club and the team at Orbit has been very smooth. The app does what it says and the support team have been incredibly responsive. Highly recommend the app.

Dermapenworld UK
United Kingdom
2 months using the app
Orbit replied November 1, 2023

So glad to hear this! Thanks for sharing! - Emily, Head of Support