Reviews (791)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail operations on one platform, offering features like custom pricing for different customer groups, net payment terms, and quick order forms. They appreciate the detailed discount settings, additional fee options, and product visibility customization. The app's stability with complex pricing and large volumes, along with responsive and effective customer support, is also noted positively.

Edited May 13, 2021

We have just installed the app, and so far so good and I have to say that the support I received from Kay was great! Helpful and super efficient.

By Contain
Australia
Over 2 years using the app
February 15, 2023

L’ applicazione ha continui malfunzionamenti, attualmente il mio sistema di listini non funziona da 10 giorni, non ho avuto nessun riscontro con l’assistenza ne tanto meno un risultato, il mio canale di lavoro è inattivo da 10 giorni, tutti i clienti non possono accedere ai listini e non c’è niente da fare, senza parole

Biloak
Belgium
Over 2 years using the app
Orbit replied February 22, 2023

Ciao, ti abbiamo contattato per risolvere questi problemi e non abbiamo ancora ricevuto risposta. Controlla la tua email e rispondi il prima possibile! - Emily, Head of Support

Edited October 19, 2015

Very good app and customer service very reactive...Exactly what i was looking for...Thank you

Aquaplantas
Mexico
About 1 month using the app
August 30, 2018

I had a vision in my head of exactly how I wanted the appearance and function of my dealer pricing workflow to work, and this helped me get there quickly and easily. I have all the flexibility and options I need and the integration is perfect. I am very satisfied and would recommend this app over any of the other options out there (I tried a few of them as well).

Have had great experience with the support team so far as well. All my issues were handled quickly, courteously and effectively.

Cthreepowersports
Canada
About 1 month using the app
February 12, 2021

Good app to open up your main site to wholesale customers without adding an entire new site. Very easy to use & support has been pretty quick & clear. Highly recommend.

Mad About Nature
United Kingdom
About 1 month using the app
March 19, 2021

This app is amazing and does everything that we want for our wholesale customers. The help and support are the best we have ever experienced. Would highly recommend to anybody

MJM Foods Online
United Kingdom
About 1 month using the app
October 27, 2021

The wholesale club app is working as intended and the team at Pixel Union have provided exceptional customer service!

Lalee Designer Rugs
Australia
About 1 month using the app
Orbit replied October 28, 2021

I'm very glad to hear everything is working well! Thanks for sharing :) - Emily, Support Lead

May 17, 2023

I was trying to add a functionality to my store and Kay helped me tremendously. In fact, she ended up completely setting it up for me. She made it so easy. This app has been just what I needed for my wholesale store. I would highly recommend this app and the support is incredible and prompt.

KDWholesale.net
United States
About 1 month using the app
Orbit replied May 17, 2023

Thank you for sharing your experience! I'm so pleased to hear the app (and Kay!) have been so helpful to you so far :) Thanks for leaving this review! - Emily, Head of Support

January 21, 2022

Great app that integrates with Superstore well. I was using Locksmith to hide my retail products which worked well but now just have a separate B2B area. You will need to disable the express checkout option from showing anywhere but your check out in order for the discounts to apply. Support from Kay was excellent.

Upavon Fly Fishing
United Kingdom
About 2 years using the app
Orbit replied January 21, 2022

Thanks for this detailed review! I'm glad to hear everything has been working so well for you :) - Emily, Support Lead

December 7, 2021

YES,This is what i want!The customer service responded promptly and helped me solve the problem!Kay Very Professional!

NOKINS GOLF CART
China
About 1 month using the app
Orbit replied December 14, 2021

Thank you for the kind words! - Emily, Support Lead