Rezensionen (490)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 92 % der Bewertungen sind 5 Sterne
  • 3 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 3 % der Bewertungen sind 1 Sterne
Bearbeitet am 18. Mai 2023

UPDATE: They have been a great help providing work arounds and customizations. Most of this should be native app options and great to hear that these features are on their development list. 4 stars now with the customizations however be ready to request help again if you ever update your theme as the custom code will likely be lost. For those new to Shopify, you will eventually need to update your theme.
ORIGINAL REVIEW: A bit painful so far compared to other wholesale apps.
1. You can't select what products to offer you customers, it your whole store. There is a workaround using another app from same developer to hide products however this then leaves large gaps in your products and other issues.
2. No option to sort your products manually, they are a mess. Only option for best selling, price, alphabetical. Shopify is smart enough to allow manual product sorting, need that feature in the wholesale portal
3. No option to set product image sizes, they are huge
4. To hide standard checkout for your net term customers requires special code
5. Customer tags push to orders as order tags. This makes no sense, some of our customers have tags for other reasons not relevant to the order. This feature needs a toggle. Some customers have 6-8 tags, if they order all the tags push to order tags. Not good

Rusty Dog Coffee
Vereinigte Staaten
3 tage mit der App
25. Juli 2022

Installed the app, was pretty simple to get it up and running, Had a special requirement because of our theme and they got it set up and running within a day or two. There support is pretty clutch and provide great video walkthroughs on items that you need help with.

Hara Brands
Vereinigte Staaten
3 tage mit der App
Wholesale Helper hat geantwortet 25. Juli 2022

Awesome to hear Wholesale Pricing Discount was simple to get up and running + support was clutch!

- WH support team

7. Juni 2019

Great App!!! Great Customer Service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

ComfyDown
Vereinigte Staaten
3 tage mit der App
29. Dezember 2022

Great support on installation and troubleshooting. They got the app working depsite issues.
Works great, runs fast. Im very happy.

Celovendo. Repuestos para celulares en Guatemala.
Guatemala
3 tage mit der App
Wholesale Helper hat geantwortet 6. Januar 2023

Great to hear the app is working now and that you are happy!

Let us know if you need anything in the future :)

- Wholesale Helper Support Team

7. Januar 2020

I used this app to help me add a wholesale side for our wholesale customers. When I had questions, customer service was fast and extremely helpful to get us up and running. I was under a deadline so appreciate the fast response.

Lolablue Living
Vereinigte Staaten
2 tage mit der App
5. März 2020

GREAT CUSTOMER SERVICE, GREAT APP, EASY TO USE, SOLVED MY NET 30 PROBLEM IN LESS THAN A HOUR, KEEP UP THE GREAT CUSTOMER SERVICE

ABC CORK WHOLESALE
Kanada
Ein tag mit der App
19. Juli 2023

Wonderful customer service and fantastic app. If you are looking for the best B2B or B2C app, this is it!! Highly recommend.

Carolina Country Bling
Vereinigte Staaten
Etwa 22 stunden mit der App
Wholesale Helper hat geantwortet 24. Juli 2023

Wow...we appreciate the kind words!

Let us know if you need anything in the future :)

- Wholesale Helper Support Team

1. Juni 2021

Raissa, and her team are awesome! they can quickly acknowledge the problem and fix it right away! we have 3 more sites that we own, we are going to migrate to this wholesale platform!

Nicole Lee Online
Vereinigte Staaten
Etwa 12 stunden mit der App
Wholesale Helper hat geantwortet 1. Juni 2021

Great to hear that we were able to move fast and help :). Please let us know if you have any questions in the future.

- WH team

31. März 2021

The service is shocking!!! I installed the app and quickly realised it wasn't for me. I've been trying for the past 2 days to get them to remove code left behind when I uninstalled the app. I get through to an agent. they message me and want me to try. I didn't have a backup. I have explained that we "DESPERATELY" need the code removing and still nothing. I've explained that it needs removing ASAP but as I say the service is terrible and nothing has happened apart from sending me a collaboration request.

Fox & Wolf
Spanien
Etwa 9 stunden mit der App
12. September 2018

Unfortunately the app did not work for me, not an issue with the app but the way that my site is configured. I deleted the app and was emailed later by Seth who was keen to know why I had removed the app and if they could help. This type of customer service is rare and I am super impressed with Seth and his team. All the best and keep it up!

Strongman Tools
Vereinigtes Königreich
3 minuten mit der App