Rezensionen (541)

Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 92 % der Bewertungen sind 5 Sterne
  • 3 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 4 % der Bewertungen sind 1 Sterne
13. März 2024

First and foremost,
I would like to sincerely thank the team responsible for this app and the developers. We have been using this app for over 2 years now, and it has had a significant impact on our company's sales. After trying out numerous wholesale apps and testing them, this app had the most features, and it had many of the features we desired.
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[1. Dedicated wholesale section / B2B, B2C combined store]
What stood out to me most was the ability to choose between two styles in this app, which I found only this app offered on Shopify. Originally, we utilized the B2B style, where all products on the existing collection page would immediately receive discounts upon logging in. However, during a major website overhaul, as the discount rates differed for retail and wholesale customers, we opted to switch to a dedicated wholesale section that only wholesale customers could see. The flexibility to switch styles was truly appreciated, as most wholesale apps do not offer this dual functionality.
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[2. Features]
The app allows separate customer management, provides volume discounts, and issues coupons. The sign-up form is also customizable. It was incredibly convenient to have all related features available with just this one app, without the need for separate downloads.
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[3. Prompt feedback and customer service]
The best aspect is the ability to call and inquire directly. Even when contacted via email, we received prompt responses and feedback. Recently, when an issue related to this app arose on our website, the manager and developer formed a team, engaged in an online meeting with me, quickly grasped the situation, and resolved the problem in real-time. Furthermore, they continuously followed up to ensure our website was functioning smoothly. I sincerely appreciate the swift customer service.
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They made great efforts to accommodate our requests for various feature modifications and worked diligently to address them as quickly as possible. I am truly grateful.

ChoKoLids
Vereinigte Staaten
Etwa ein jahr mit der App
1. November 2024

Fijne, goedwerkende app en vooral een hele goede, snelle en fijne support! Ik zou deze app zeker aanbevelen!

Masters of Bamboo
Niederlande
4 monate mit der App
14. August 2024

We switched to this app from another B2B app because this had more features for only a little bit more per month. And the customer service was great. They got back to us quickly and understood our requests very well. I would highly recommend to anyone that sells both retail and B2B (wholesale) pricing.

KWON USA
Vereinigte Staaten
Etwa ein monat mit der App
5. August 2024

Wholesale Helper has been fantastic — a simple to set up, easy to manage platform which offers high levels of customization.

Walden
Vereinigte Staaten
4 monate mit der App
3. Oktober 2024

Mateo was super helpful.

FLOWER CHILD COFFEE
Vereinigte Staaten
3 monate mit der App
21. Mai 2024

Overall, the app has been good for us. We also use their Wholesale Order Form app in addition which is the best way to make things work for our needs.

We have faced a couple of hurdles, but their team is fast to act and the quality of work is solid. Between our entire website being functional for retail and wholesale and their bulk ordering app for larger wholesale customers, it is a great combination for businesses with a lot of SKUs that want an automated system that works consistently.

Our wholesale customers don't have issues and the nominal coding issues we have faced have been resolved quickly and satisfactorily.

AA Medallion Store
Vereinigte Staaten
9 monate mit der App
Wholesale Helper hat geantwortet 26. Juni 2024

Awesome to hear that your utilizing Wholesale Pricing Discount and Wholesale Order Form to create an amazing ordering experience for customers!

Let us know if you need anything,

Wholesale Helper Support

29. Juni 2024

Great support and extremely patient with our requests. Initially we were reluctant about upgrading the subscription for the extra features but with the support and functionality of the app, we're going to be upgrading for sure. Highly recommend it

Hommix UK
Vereinigtes Königreich
Mehr als ein jahr mit der App
Wholesale Helper hat geantwortet 26. Juli 2024

Thank you for your kind words. We're trying to make the product better each day to add more value.

If you need anything, just let us know!

- Wholesale Helper Support

8. Mai 2024

This company makes some good apps and just as important they support their users with friendly and reliable support.

G2G Protein Bar
Vereinigte Staaten
Mehr als 2 jahre mit der App
Wholesale Helper hat geantwortet 5. Juli 2024

Great products + support is our goal!

Please let us know if you need anything in the future :)

- Wholesale Helper Support Team

7. Mai 2024

Incredible service and really easy to use, would recommend to anyone looking to create a separate sales platform for wholesale that integrates seamlessly with your existing website.

London Grace polish
Vereinigtes Königreich
Mehr als ein jahr mit der App
3. Juli 2024

This app is fantastic and perfect for our needs! We're able to tailor our customer experience for EVERY client with their Unique Individual Pricing feature. What's also great, is that the team is so easy to work with. We had a problem with one of our customers unable to see their unique pricing, and within 12 hours, Ahmed and his team had fixed the problem.

Highly recommend.

Dental Plus USA
Vereinigte Staaten
4 monate mit der App