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Great experience and support from the team
We've been using Wholesale Pricing Discount B2B for a number of months now and it's been so wonderful for our trade customers. The WPD team have been really receptive to questions and have helped us make custom design tweaks that ensure the app is beautifully integrated into our store. Overall, we really recommend using this app and are really pleased with how it's working for our business.
So happy to hear that your trade customers are loving Wholesale Pricing Discount and that we've been able to help make some custom design tweaks for you :)
Please let us know if you need anything in the future.
- Wholesale Helper Support Team
Wholesale Helper has been fantastic — a simple to set up, easy to manage platform which offers high levels of customization.
This app does exactly what it promises, and the customer service is fast and reliable when you need them, highly recommended.
Very good app, performs as described and the team is very helpful in solving issues.
We were looking for an app that could split off different customer pricing by customer tags as well as allow for additional discounts to be applied. The purpose of this was to allow for employee, industry, and marketing discounts to be able to show pricing at the PDP & PLP level. They could then shop at their appropriate price level based on specific customer tags, rather than using discount code needing to be distributed and applied.
The app does accomplish what we were looking to do, but the customer service level of Wholesale Pricing Discount B2B app also is pretty great -responses generally get back within 30 minutes and are helpful.
There are a few small limitations and I do wish there were a few features that could be implemented (for example one feature I'd love would be that you can have "hidden" products that show based on the customer tag, but its not a full product page like what you'd normally see).
All in all, this app accomplished a lot of the requirements that we were looking to achieve. I'd realistically give this a 4.5/5 if this was possible as it isn't perfect, but does a very good job. I've been happy with the overall app performance and service behind it.
We're so happy that we are able to help you sell Wholesale and the support has been great too :)
I’m extremely impressed with this app! It has been incredibly helpful and efficient every request I’ve made has been handled instantly. I’m confident I’ll be using it for years to come.
I tried the free trial for the "Basic" plan, I spent 20 minutes on it realizing there were features that were only for the top paid plan..... It made it very confusing for me to work with as it wasn't clear at all what the basic plan covered as I was given everything to work with... I feel as though this is a scam to make me spend time on all of it and setting it all up then after the free trial saying i need to upgrade. I am not for that at all. I reached out to support and they said they would have to manually remove those features and need approval.......... even though they weren't features supposed to be in the basic plan to begin with... I ended up wasting about an hour of my time in total and decided to un-install this app as this gave me very un easy vibes! No thank you.
Mateo was super helpful.
WPD Team's customizing services and prompt responses are exceptional.