리뷰 (536)

전체 평점
4.8
평점 수준당 개수
  • 평점의 93%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2021년 4월 21일

Ottima APP per un e-commerce avanzato. Servizio clienti sempre disponibile per ogni richiesta. Consigliata!

Ravasicorse
스위스
앱 사용 기간 26일
2023년 2월 3일

Great app with amazing support!
It has all the functions I want. Requirement for my shop's wholesale system is difficult to set the price because of various price ranges and different discount rates for each product. However, this app allows me to set a separate price for each customer tier and allow one customer to have multiple tiers, so my customer can get the right discount for their purchase without contacting our CS team.

I didn't know much about shopify and programing things, so I had to get help from the basics. The support & tech team helped me quickly and give me easy explanation. Also, I inquired to use it with other apps they provided, and I was able to design the app exactly as I wanted with their help.

Everyone was kind and helpful, especially Shanna in tech team, Thank you so much ❤️❤️❤️

COLORCL
대한민국
앱 사용 기간 26일
답글 Wholesale Helper개 2023년 2월 7일

Amazing to hear we have the functions you are looking to run your business and that support has been great!

Let us know if you need anything in the future.

- Wholesale Helper Support team

2021년 9월 21일

Mehak and the team have been exceptional with their quick response time and help in getting the app launched on our site. 5/5 stars!

Bushido
미국
앱 사용 기간 26일
2020년 3월 19일

I'm surprised there's not a single rating under 5 stars.

Look, I don't usually write reviews unless something needs to be said. I hope this review can help someone else out like me in the future - and maybe serve as a reality check to the developers.

I don't think this app is cut-out for custom designed themes. Working with the developers has been slow and they just couldn't get the details right.

Tags have appeared out of nowhere assigned to customers, or discounts have been suddenly enabled that shouldn't have been enabled, to name a couple issues.

I'm sure the app works perfectly if you have a basic Shopify theme, but the details matter with us. One mess-up here or there can cost thousands in a flash.

For that, we have suffered, but honestly, I think this app is still the best I could find. It just doesn't deserve 5 stars in my opinion.

We still use the app, benefit from its features, and so on. It's just not an "across-the-board" 5 star app.

There's a lot to be desired from the customer service - timeliness of the customer service, and quality of the app itself.

I've stopped reaching out to customer service because they ultimately can't get the issues fixed that we need fixed in a timely manner.

And I'm compelled to leave this review after an another unknown bug just cost our store a fair amount of money.

Tread carefully.

KISTLER Custom Fishing Rods
미국
앱 사용 기간 대략 2년
2021년 8월 11일

Wholesale Pricing Discount app corrected what another previously used app could not consistently provide. Problem definition once completed the guys were very cooperative and persistent to ensure me the customer was happy. Good way to do business. I highly recommend this service for those who need a discount format their app can handle--it's working for me!

The Vital Image
미국
앱 사용 기간 25일
답글 Wholesale Helper개 2021년 8월 25일

:)))))

- Wholesale Helper team

2020년 9월 1일

This app has led to the absolute worst nightmare to our store!

We onboarded with the app at first, and it turned out to not offer the feature that we where looking for, which was to offer collection based tiered discounts.

Everything ok so far, this can happen. We then requested them to remove the left over code that the app had left in the theme files, they told us it would take a couple of days.

We then decided to onboard with a different app, which did offer tiered collection based discounts.

We successfully integrated with the new app, and then proceeded with multiple hours of theme edits/ integrations, etc....

We finished writing all the code yesterday evening, and celebrated the finalisation of this trade store project with the theme. This morning we sent out all the invitations for the customer accounts to the trade partners.

In total, we spent over 30 hours of code edits.

Now, this is when the nightmare started:

About 3hours ago: a trade customer told us that they could not see their discounts. We then checked the website immediately, and absolutely everything had been removed from the website!

All of our design edits, all of our new template files, all of our sections, all of the new app integration code etc etc etc...

I checked the logs, and Wholesale helper had made over 10 edits to the live without making any back up, no theme duplicate, and without any warnings!

They ended up resetting the whole theme to it's original state rather then "removing the code from their app".

This is was their answer on the issue:

"I just verified this from the team. It seems the published template that had our App integrated to it has been removed and last back-up version (that didn't had our App code) has been left behind as a replacement.

It should not have been executed in such a manner-- this isn't a norm nor a practice here and we're going to take serious accountability measures to make sure the message seeps in to the members of the Product Team that did this.

Unfortunately. We tried to recover the data but couldn't - and technically I don't think there's anything that can be done. We're sincerely sorry for the loss of time and effort on your side due to this and are here to cooperate and make-up for the losses you suffered in any way possible."

TDW Trade Store
아일랜드
앱 사용 기간 거의 2년
2022년 9월 22일

Highly recommend their app. They schedule vedio Demo with you to walk through any questions. Very strong customer service and problems could be solved timly! Like their customer service!!!

FODORY.com
미국
앱 사용 기간 24일
답글 Wholesale Helper개 2022년 10월 11일

Glad our team was able to help via video Demo!

- Wholesale Helper Team

2023년 3월 20일

Very fast support team! I had an error code on a client's website and they solved it within 2min. Thanks guys! Much appreciated :-)

Haarjuweel
벨기에
앱 사용 기간 거의 2년
2022년 7월 22일

I have been using the application for about a month and, thanks also to the great support of the assistance, I have a perfect tool to work on.

Flemmings.wine (EUR)
체코
앱 사용 기간 24일
답글 Wholesale Helper개 2022년 7월 22일

We love hearing that it is perfect for you!

Let us know if you need anything else.

- Wholesale Helper Team

2019년 1월 28일

This app is amazing! Seth and his team are so responsive and helpful. The price point is perfect and it works way better for net terms and wholesale pricing than any other app I tried. Highly recommended!

CAUSE+MEDIC
미국
앱 사용 기간 24일