리뷰 (541)

전체 평점
4.7
평점 수준당 개수
  • 평점의 92%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 4%가 별 1개입니다
2020년 9월 8일에 편집됨

Waited over 2 weeks for integration that never happened. If this is standard support, what happens when we have a serious issue? Not recommended.

UPDATE : Support was responding to an email I was not communicating with. App not compatible with theme unfortunately. Customer service did their best.

Foam Fab Supply
미국
앱 사용 기간 20일
2023년 4월 16일

Just signed up, seems okay but the main thing is trade signupm forms, seems you cannot send a notification of a new Trade/Wholesale signup to the shopify registered email address
so the workaround is to send the notification to a personal email and then forward it on, not very practical...? otherwise we have to check manually?

westbasedirect.com
영국
앱 사용 기간 19일
2021년 12월 23일

The support is terrible. If it works for you on the first go around, then great but if you need any help beyond that expect to wait days on end with very little to no communication. Seems like a good app, but the support is absolutely TERRIBLE! If you like to have good customer support - stay far away from this one.

11Bravos.com
미국
앱 사용 기간 14일
2021년 6월 1일

Raissa, and her team are awesome! they can quickly acknowledge the problem and fix it right away! we have 3 more sites that we own, we are going to migrate to this wholesale platform!

Nicole Lee Online
미국
앱 사용 기간 대략 12시간
답글 Wholesale Helper개 2021년 6월 1일

Great to hear that we were able to move fast and help :). Please let us know if you have any questions in the future.

- WH team

2020년 12월 23일

There is little support for this app. Have tried to schedule demos and even meetings but nobody turns up on the other end. Their support only works 3 days a week.

Avenue 4 Paws
싱가포르
앱 사용 기간 7일
2022년 3월 18일

This app on premise offers everything we want however we experienced some issues after starting our trial. We invited a staff member as per instructions but did not hear nothing for some days, when we managed to get the installation completed the installer had reversed changes we had made on our theme. Eventually I got notice the install was completed and those changes were reverted on the theme ...

2Petalrose
영국
앱 사용 기간 6일
답글 Wholesale Helper개 2022년 4월 5일

We do acknowledge the initial integration request slipped through the cracks and took additional time.

We always aim to deliver a great experience, and we are gutted when we ...

2023년 5월 18일에 편집됨

UPDATE: They have been a great help providing work arounds and customizations. Most of this should be native app options and great to hear that these features are on their development list. 4 stars now with the customizations however be ready to request help again if you ever update your theme as the custom code will likely be lost. For those new to Shopify, you will eventually need to update ...

Rusty Dog Coffee
미국
앱 사용 기간 3일
2021년 3월 31일

The service is shocking!!! I installed the app and quickly realised it wasn't for me. I've been trying for the past 2 days to get them to remove code left behind when I uninstalled the app. I get through to an agent. they message me and want me to try. I didn't have a backup. I have explained that we "DESPERATELY" need the code removing and still nothing. I've explained that it needs removing ...

Fox & Wolf
스페인
앱 사용 기간 대략 9시간
2018년 9월 12일

Unfortunately the app did not work for me, not an issue with the app but the way that my site is configured. I deleted the app and was emailed later by Seth who was keen to know why I had removed the app and if they could help. This type of customer service is rare and I am super impressed with Seth and his team. All the best and keep it up!

Strongman Tools
영국
앱 사용 기간 3분
2025년 1월 15일

Miss Perfect
독일
앱 사용 기간 30일