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I found these guys to be very responsive and timely. I've requested changes to their app several times. Each time they have been very responsive and made changes to accomodate my needs. Maybe one time they couldn't make a change because of the nature of Shopify. They were honest about the situation. I have been using this app for many years now.
Overall a really good app to present a specific discount level on a selected SKU or range of SKUs to a designated customer segment. It's easy to self-serve set up and manage discount tiers. We also worked directly with the Customer Support and Dev team to customise the app to showcase the discount for selected products across our Shopify store's product collections, product landing pages and integrated product widgets throughout the rest of the site which creates a really clear and optimal UX for Customers - no guessing or waiting to checkout to view their discounted pricing. We also customised further to hide Auto/Renewal / Subscription option for a certain Customer Segment. The App team were a breeze to work with, very thorough, clear process and quick and clear communication. Thanks for the great work!
We are a coffee business offering services to retail and wholesale customers from one combined store. This app offers great B2B functionality for discounting prices to targeted groups of customers. Their customer service is better than anything I've ever experienced. Extremely fast turnaround on any question I send their way. I highly recommend.
I've been using this app for a few years now. The app works as intended, and the support team are fast to responding to any queries and assisting when requested.
Too bad I cant give a higher score. We have had some small issues in the start, but Wholesale Helpers customerservice has been fabolous! I can recommend this app without hesitation.
They are very helpful, the app is very easy to use, and of course very powerful.
Wonderful app, very helpful! The only one which combines all funtions we need. The support team help every time! Thank you
Excellent support. Within minutes I had a loom video providing the answers about settings I needed
Support is quick and responsive. They made changes that we needed exactly how we wanted. Would recommend!
The support team is wonderful! I have been working closely with Hayden from Wholesale Pricing Discount App. He has been there to patiently and clearly answer all my questions, and was able to guide me through the ways in which I can customize the apps to best serve my business's needs.
Thank you so much! I appreciate your help greatly! The best part of the app, is the amazing and timely support that comes with it!
Iʻve been using this app for a couple of years and Iʻve always been impressed with their support and response, always quick to respond and help take care of questions or issues. With so many other things a business owner has to deal with, this brings peace of mind. Thank you to the team!