Omtaler (536)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 93 % av vurderingene er 5 stjerner
  • 3 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 3 % av vurderingene er 1 stjerner
Redigert 2. januar 2024

The support team fixed my issue after a week of back and forth. The owner called and explained the issue and solved it within the day. Satisfactory service but I wish the support team wouldn't have kept closing my case.

Other than that, the app does what it's supposed to and has been good to me. A little slow, but wholesalers can deal with it.

AirTac Customs
USA
6 måneder bruker appen
28. oktober 2020

They have been very helpful with solving all of my problems so far - I wish the bulk individual discount upload wasn't hidden behind the highest paywall, but it was able to do everything I needed it to do.

Charles Garnier Paris 1901
USA
Over 3 år bruker appen
20. mars 2023

Very fast support team! I had an error code on a client's website and they solved it within 2min. Thanks guys! Much appreciated :-)

Haarjuweel
Belgia
Nesten 2 år bruker appen
Redigert 29. juni 2023

Initially had struggles with setting up the app but received a 1/1 call with screen share tutorial to fix everything. Step by step guide through helped a lot, thank you. This app now fulfills all of our requirements and is a great addition for any wholesalers.

American Dance Supply
USA
10 måneder bruker appen
Redigert 16. april 2021

While we ultimately decided to use a different solution for wholesale pricing, for simplicity sake; the support team was very helpful in trying to assist us in resolving our issues.

It's Scrapicated, LLC
USA
9 måneder bruker appen
17. februar 2023

App does a great job of helping our Wholesale customers see their pricing when they build carts and check out. Straightforward set up on our end and very responsive helpful team when we've had issues. The Vendor Login portal does not integrate well with our site (the display of product photos and descriptions was not good) so we have opted not to use that featue. The new vendor signup form worked well to capture new Wholesale customer details but we didn't like how it looked and ended up creating our own. So the app has proved essential for our online business, provides a good experience for shoppers but there is room for improvement within the app.

Intelligent Controls
USA
8 måneder bruker appen
Wholesale Helper svarte 6. juli 2023

Glad you are liking our app!

We have updated the new vendor sign up form design :).

Let us know if you have any questions.

19. desember 2022

The design is simple and easy to understand. Above all, I am relieved by the kind support and the quickness to clear problems.

CUI_TUI-E discs&tapes
Japan
4 måneder bruker appen
17. desember 2020

I have not tested the app for a very long time. But it looks good so far. Some changes to fit into our theme. But very good customer service who are very quick to respond and make the changes we need. B+

ZINQ Norge
Norge
4 måneder bruker appen
Redigert 20. juli 2023

UPDATE: They worked with me to help fix my theme. I am grateful that they changed the code back so my customers could check out.

I am pretty sure when I uninstalled this program, it broke the theme for my store. Super fun times, my customers haven't been able to check out normally.

LITTLE RAD THINGS
USA
3 måneder bruker appen
Wholesale Helper svarte 24. juli 2023

Glad to get you on the right track!

Let us know if you need anything in the future :)

- Wholesale Helper Support Team

26. mars 2021

Just kicked off our store this week. Having to use 3 apps to get our rather simple needs to work. Yet, it seems to work well. Had a couple issues with set-up that app folks agreed they are aware of and are fixing. Not big deals and easy work-arounds. Customer service has been darn good. So 4 stars for now. And hopefully 5 soon.

BongoJava.com
USA
3 måneder bruker appen