Recenzje (541)

Ogólna ocena
4,7
Liczba recenzji z daną oceną
  • 92% ocen to oceny z 5 gwiazdkami
  • 3% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 4% ocen to oceny z 1 gwiazdkami
26 maj 2023

VERY BAD assistance in relation to the exorbitant cost they charge.
They usually respond after one day to our requests so it is VERY DIFFICULT to solve problems because of the long lead time.
They DO NOT OFFER unlimited stock so our wholesalers could not place orders. This is a ridiculous limit.
We removed the application and for a whole day WE HAD HUGE HUGE PROBLEMS with our website, the PRICES ...

www.chiarastellacattana.com
Włochy
10 miesięcy korzystania z aplikacji
4 luty 2024

Neben der optisch wenig ansprechenden Aufbereitung, gibt es einen großen Mangel, den der Support nicht mal nach zwei Wochen geschafft zu beheben. Während des Check out, wird dem Grundner ein viel günstigere Preis angegeben, als eingestellt. Ich habe damit bereits Verluste bei Bestellungen erhalten. Der Support konnte das Problem nicht lösen, und es ist offensichtlich auch keine hohe Priorität ...

Khroom-Sport
Niemcy
7 miesięcy korzystania z aplikacji
29 grudzień 2022

Poor Support and Poor App Design/Dev.
The support is very creative with their avoidance to help you.
They will reply to you without resolving any issues so they can buy more time.
They want to jump on a call :-) to give you their reasons.
This is an overrated app and not well designed and developed.
---

Trademaster
Australia
4 miesiące korzystania z aplikacji
10 luty 2021

Don't waste your time...... no support, no communication. App doesn't work and when it does its faulty... the only thing I can possibly think of regarding all the good reviews they've got is that they have bought them or there fake ... I'm not quite sure, but one thing I do know is this app, and the support is a waste of time.

Tranquility Representative Store
Wielka Brytania
3 miesiące korzystania z aplikacji
16 czerwiec 2023

Nothing works properly, i've come across so many problems that i had to pay a whole months for nothing since my free try expired before i could finish setting it up. The support are quick to respond, but give no helpful answers. I had to get it to work with my website team or by myself. The app can be in only one language, it's not compatible with shopify market (whatever that is). I have a ...

Les petits Tousi
Kanada
19 dni korzystania z aplikacji
Wholesale Helper odpowiedział(a) 6 lipiec 2023

Hi, we are sorry you did not have the best experience.

We have refunded the charge and have updated our app to work with Shopify Markets.

If anything changes in the future ...

23 grudzień 2021

The support is terrible. If it works for you on the first go around, then great but if you need any help beyond that expect to wait days on end with very little to no communication. Seems like a good app, but the support is absolutely TERRIBLE! If you like to have good customer support - stay far away from this one.

11Bravos.com
Stany Zjednoczone
14 dni korzystania z aplikacji
23 grudzień 2020

There is little support for this app. Have tried to schedule demos and even meetings but nobody turns up on the other end. Their support only works 3 days a week.

Avenue 4 Paws
Singapur
7 dni korzystania z aplikacji
18 marzec 2022

This app on premise offers everything we want however we experienced some issues after starting our trial. We invited a staff member as per instructions but did not hear nothing for some days, when we managed to get the installation completed the installer had reversed changes we had made on our theme. Eventually I got notice the install was completed and those changes were reverted on the theme ...

2Petalrose
Wielka Brytania
6 dni korzystania z aplikacji
Wholesale Helper odpowiedział(a) 5 kwiecień 2022

We do acknowledge the initial integration request slipped through the cracks and took additional time.

We always aim to deliver a great experience, and we are gutted when we ...

31 marzec 2021

The service is shocking!!! I installed the app and quickly realised it wasn't for me. I've been trying for the past 2 days to get them to remove code left behind when I uninstalled the app. I get through to an agent. they message me and want me to try. I didn't have a backup. I have explained that we "DESPERATELY" need the code removing and still nothing. I've explained that it needs removing ...

Fox & Wolf
Hiszpania
Około 9 godzin korzystania z aplikacji