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Super customer service! Have spoken with several team members and they are all extremely knowledgeable and willing to go the extra mile to ensure the customer gets what they need.
Love this! Let us know if you need anything in the future.
- Wholesale Helper Support Team
HIGHLY FUNCTIONAL, TERRIFIC FEATURE SET, NO BLOAT PLATFORM
I've searched a TON for the best wholesale tool and I truly believe this is not only the best built app for a store trying to have a B2B/Wholesale section, but that its unbelievably fairly priced considering its deep functionality.
Noteworthy: Their customer service is UNBELIEVABLE! They always respond right away with the internal chat tool from your shopify admin site and you're not just getting a person who can barely help you. Instead, you're getting someone EXTREMELY tech savvy and deeply versed in the tool and features itself. They quickly get a real answer to you and anything you need done including customizations that you often get for free and without questioning you. I've been working with Shanna and she is INCREDIBLE! Never in my life have I seen such great service, especially from a developer firm.
Great product, great design, great support, fair price...is our goal!
We're here to help so let us know if you need anything. Thank you so much for the kind words :)
- Wholesale Helper Support Team
Nice app works well for us - simple to use and set up also - support staff very helpful and we look forward to working more closely going forward
I had a question on draft orders and payment collections. Parth was efficient helping me on this during a google meets. Very polite and proffesional!
Extremely good service and very knowledgeable staff. Product works great so far and I have no hesitation if a question pops up, reaching out to them and getting a solution right away.
This app was the perfect solution for our Wholesale program and so much more! We use this with their other 2 Wholesale apps (Lock Manager and Re-Order Form) and the complete package solution is absolutely amazing! We are able to offer custom discounted pricing for our various groups of clients with ease and confidence. We have had no issues and every time we need a question answered or a custom solution, their support team is on point! We have a very unique set up and I searched high and low thinking that I would have to build my own custom solution before finding this App. No matter what your needs are, these guys will help you find a way to make it work without getting too complicated. Highly recommend for any store that needs discounted pricing abilities for any purpose!
This team is just amazing. Our main point of contact has been Raissa, providing extraordinary support. The add-on is solid, overall. We experienced some difficulties, mostly related to how price segmentation combines with discounts, but the team is continuously adding new features and enhancing the existing ones, which progressively mitigated those original concerns. Kudos!
The app helps us setting discount levels for specific customers. Its not very easy because we have over 9000 products and we dont want to manage them one by one, but we were able to group products and put a % on group level. The only thing we didnt figure out yet is how to do product promotions when a whole sale customer has a discount % attatched to his profile. It seems the system doesnt know how to use 2 discounts on 1 product.
Thanks so much for the kind words Ron! We have emailed some potential solutions to combine a wholesale discount with an additional fixed discount code that might work.
-WH team
Easy to use and works the way I need it to. I have had a few issues with a conflicting plug in, but have been helped with a workaround every time this happens (happens mostly when we do a theme update!)
We aim to make the app easy to use and be help when there is a roadblock.
Let us know if you need anything in the future :)
- Wholesale Helper Support Team
Allows us to make focused pricing groups for our clients, and support has been wonderful. Very happy so far.