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Great app. We were looking to integrate B2B into our retail site. After a long app search, I found Wholesale Helper to be the best option. Had the features that we needed (wholesale lock, wholesale pricing, net terms) at a reasonable price. Plus, the support is great. We wanted the B2B portion to be seamlessly integrated into our site with little visual differences. Their support team was able to do that in a very quick manner. As well as accommodating small custom changes. They got things done usually within a business day. Very reliable. Big thank you to Shanna, she assisted us with most of our support requests, very kind and fast responses.
This is a great app with comprehensive features and is easy to integrate with your site. The support team was extremely helpful. They were quick to respond and professional, and offered excellent support to help resolve a unique issue with my site. I would highly recommend. It feels good to work with a team that cares about what they do as well as your specific needs.
Love this app! It’s such a great way for our different types of customers to log in and see their own specific pricing. It's done simply but most importantly, the team at Wholesale Helper is incredible. They are always quick to respond and extremely helpful. I’m not the most tech-savvy, but they took the time to understand my questions and worked hard to find solutions that tailored the site perfectly to my needs. Hats off to them!
The most critical part of any app through Shopify is the speed and quality of the customer support. From that standpoint, Wholesale Pricing Discount B2B has been excellent.
Customer service is excellent! The support team really care about getting it right, as sometimes things can get buggy!
Great app, and exceptional support.
I recently had an issue I couldn't solve myself - I left it in the hands of the Support team, who resolved the issue quickly with some custom code.
Highly recommend.
After testing several wholesale (B2B) apps we decided to go with this app. It offered the most comprehensive features and the pricing is reasonable. It also had the option to connect to other related apps for additional features such as the WSH Order Form & ReOrder which we also ended up installing and using.
The team there is very quick to answer our inquiries and helped us set things up exactly how we wanted. They helped us with our custom requests as well. Shanna from the team is very knowledgeable and assisted multiple times with quick and effective solutions after we started using the app. While Parth helped us in finding the right app features and with our initial set up phase.
Hi Haisue Team!
Thank you so much for your thoughtful review! We’re thrilled to hear that our apps and features fit your needs, and that the integration with WSH Order Form & ReOrder has been helpful for your business.
We’re especially happy to hear our team made your experience smooth from setup to custom requests. I’ll be sure to share your kind words with them. We’re lucky to have them on the team!
It’s been a pleasure working with you, and we look forward to continuing to support your growth.
Wholesale Helper!
There is currently a global shopify issue preventing checkout on my site. when I reached out to the developers of this app thinking it might be the app, they responded in 15 minutes AND had already built a work-around to make my site operable again despite the continued shopify issues. Very very pleased with the customer support and the app does exactly what we want it to do.
Hi Shop WasteNot,
Really appreciate you sharing this! We know how stressful those unexpected hiccups can be, so we’re glad we could jump in fast and get you a workaround. 💪
Thrilled to hear the app’s doing exactly what you need...we’ll keep working hard to make sure it stays that way!
Wholesale Helper Support Team!
Super customer service, and fast replies! They are very helpful and the app works great.
I was working on a very time-sensitive B2B setup and needed help urgently. Although the app doesn’t normally provide on-demand call support, Shanna went above and beyond to assist me, even hopping on a Google Meet right away to walk me through my questions.
The app itself is powerful yet straightforward. It’s designed to handle some of the most complex wholesale pricing scenarios and integrates seamlessly with Shopify POS, which was a must for my project. The interface is user-friendly and the logic behind it is simple to implement, even with hundreds of product variants.
Overall, I’m very impressed with both the support and the app. It delivers exactly what a serious B2B merchant needs while keeping things intuitive.
Keep up the great work!