整体评分
4.8
每个评分等级的数量
  • 92% 的评分是 5 星
  • 3% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2023年12月6日

Vents.com — This company is the real deal. They provided great customer service with some of my initial questions. 20 minute on boarding demo, and already made two customizations, so that when someone is logged in it hides the create account, and if they are logged out, it shows the create account. As well as they added a logout feature on our navigation that shows if logged in and hides if logged out. The app is full of wholesale related pricing features for basically anything that you can think of. I really like the variant price control and pricing groups.

Vents.com
美国
大约2个月 人在使用应用
编辑时间:2024年1月2日

The support team fixed my issue after a week of back and forth. The owner called and explained the issue and solved it within the day. Satisfactory service but I wish the support team wouldn't have kept closing my case.

Other than that, the app does what it's supposed to and has been good to me. A little slow, but wholesalers can deal with it.

AirTac Customs
美国
6个月 人在使用应用
2024年2月4日

Neben der optisch wenig ansprechenden Aufbereitung, gibt es einen großen Mangel, den der Support nicht mal nach zwei Wochen geschafft zu beheben. Während des Check out, wird dem Grundner ein viel günstigere Preis angegeben, als eingestellt. Ich habe damit bereits Verluste bei Bestellungen erhalten. Der Support konnte das Problem nicht lösen, und es ist offensichtlich auch keine hohe Priorität dort. Daher von mir einen Stern. Ich hatte dem Support lange genug Informationen zukommen lassen und Zeit gegeben.

Khroom-Sport
德国
7个月 人在使用应用
2023年11月17日

As usual, their customer service is great. Need a 'clear all' option in the Wholesale Cart and they delivered!

Enjou Chocolat
美国
4个月 人在使用应用
2023年11月17日

The team helped me to get up and running. They were quick and helpful. I haven’t started actually using the product yet, but so far, I am very happy with the support and how I anticipate the product to work.

Budget-Parts
荷兰
10天 人在使用应用
2023年10月25日

Après avoir tenté une autre méthode, nous sommes revenus vers WPD car c'est selon nous la meilleure solution pour les boutiques B2B-B2C, et le support technique a été en mesure de nous réintégrer nos anciennes données rapidement et efficacement. Un service impeccable! Merci encore.

After trying another method, we switched back to WPD because they have the best solution for blended stores, and tech support was able to get us back into our old data quickly and efficiently. Impeccable service! thanks again

ZoneHobbies
加拿大
11个月 人在使用应用
2023年9月18日

5 Star customer service. They were able to get our theme updated the second time after an update. Very helpful app to easily add whole sale feature to your site.

Fire Retardant Shirts.com
美国
1年多 人在使用应用
Wholesale Helper已回复 2023年11月3日

So happy the app has been easy to add to your site and there has been 5 star service!

Let us know if you need anything in the future.

- Wholesale Helper Support Team

2023年9月25日

I had a great experience with the implementation team Tejas Lakhalani, Deepesh Melath, Parth Lakhani. They did a fast job and really great work overall. Fast replies and delivered the solution with a video tutorial on how to use the new functions once implemented. They backed up my theme in case something did not work properly and I also had a request on the net terms to be changed to the language of the store Swedish. The app was recommended from my Shopify contact person along with a few others and makes just what I wanted, distinguish B2B and Retail price, easy to use and to set up discount and rebate groups to different type of business partners. Great with the net terms to let your customer buy with 15 or 30 days terms. Saved me a lot of time! Highly recommend app and fantastic implementation from the team at Wholesale Pricing Discount B2B.

CIRKULERAD
瑞典
3个月 人在使用应用
Wholesale Helper已回复 2023年11月3日

Fast job + Great work is our aim <3

So happy you now have B2B ordering for your store with payment terms!

Let us know if you need anything in the future.

- Wholesale Helper Support Team

2023年8月16日

SAVED OUR LIFE!
We have a 3 tier pricing business: Distribution, Wholesale, and Retail. This has been quite the challenge when working on a Shopify store and myself not being an engineer. We were using some other apps before, and all of a sudden, without any notice, the checkout process with that app stopped working. This was in the middle of our "Prime Day" sales, so it was a HUGE blow and very time sensitive. The other app's support was slow to respond, and never actually found the problem. I jumped ship and did trial and error with a few apps that day to find a fix to get it up and running again. Wholesale Pricing Discount B2B was the winner. Number 1: quick start up time. They didnt require 1-3 business days to install. Number 2: They had live chat support with REAL, knowledgeable, HELPFUL people. And the support response time was always within an hour or so. Number 3: I have been able to have a video call with someone, and now just a phone call with someone about a glitch. The support is unmatched, the UX UI of the app itself is very straightforward (again, not an engineer here), and it has so many robust functions, many of which we don't even use, but I can see their use case for other business models. If you are a B2B/B2C business, and don't want to be on Shopify Plus, THIS is the only app to consider. - Becca Hislop, Marketing Director.

bryght
美国
4个月 人在使用应用
Wholesale Helper已回复 2023年8月23日

Thank you so much for the kind words!! We work really hard and are so happy that you were able to get up and running fast during Prime Day + your support needs met :)

Let us know if you need anything in the future!

Wholesale Helper Support Team

2023年9月21日

During our work on building our b2b shop, we encountered some difficulties in implementing our rather complex scenarios; there are still limitations in our requirements. However, I would like to mention and sincerely thank the technical support - they are absolutely amazing! The guys were so quick to respond, help, patiently explain and very quickly complete the customisations we needed. I've been working with Mehak most of the time and she is the best! Thanks to them we are now the closest to the maximum result we want! This is the best solution in terms of price, quality and functionality.

Java Coffee B2B
波兰
3个月 人在使用应用